Hi, I'm new here, please be nice!
OK, so I just paid for 2yr / 2 phone android antivirus.
Ran the install on each phone,
App says 14 days subscription with a blue/gray pill on the screen.
I hit the help then select License Activation, it wont accept the key I was given in the email (for either phone).
I just get "License Invalid" when I try to enter it.
The QR option just takes me to the page to download the app and not a key so that's no good either.
What am I going wrong?
(Did I just flush $57.55 down the toilet?) :crying:
Thanks Big AL but I don't understand most of your reply.
I called the Australian AVG seller today and the nice girl suggested I send and email to firstname.lastname@example.org with all the details. She verified that the key in the email I received on Sunday was correct.
I bought the phone - Samsung Note - last Saturday (28th April) and I have not installed anything on the phone as I wanted AVG first to protect it. (Well that was the general idea. :thinking: )
The other phone is approx 1yo but it's always had internet data turned off (we never had a use for anything other than calls, sms and camera as we have no data coverage in our area until now.)
Maybe I should have gone with my network provider's antivirus - McAfee
Well, fast response from AVG!
They just emailed me back with a fix in 1 hour from my request.
They put a QR code in this email that contains the license code.
Launched the AVG app / Help / Lic. / click the camera button and activated!
Guess there is something to be fixed in the ordering process email, which I'm sure they'll now do.