I believe that AVG is wiping the bodies of my messages in Outlook. After the update this morning which required a reboot, message bodies of most new messages are blank. I disabled scan incoming messages under E-mail protection and no new messages have gotten wiped yet. Data from the older messages appears to be lost though.
Windows version (XP, Vista, Windows 7, etc...): Windows 7
AVG version & virus db version (found in the lower left hand corner of the AVG windows) or (User Interface -> Support -> Version) : AVG 2012.0.1890 DB:2108/4608
Other antivirus software installed / previously uninstalled (if any): None
Other protection software installed: None
The exact error message you are getting (if any): None
Additional Info needed for specific problems
E-Mail related problems
Email Client you are using: Outlook 2010 14.0.6112.5000 32bit with all current patches connected to Exchang 2010
Which AVG E-mail Scanner plugin is installed (how to find out): Outlook
E-mail server protocol used (POP3/IMAP/Exchange): Exchange MAPI
Internet connection type (dial-up, proxy or broadband info): NA...internal network
Who is the provider of your Internet connection (your ISP): NA
Is the email server different from your ISP, if so who/what provides it.: Internal company email
Spam filter software installed: None
Firewall software installed: Windows firewall
Then with AVG enabled try to send several test messages to your own email address and receive them.
If they are wiped again, disable AVG email protection and send/receive a few messages again.
Confirm that all messages are received correctly with AVG disabled.
Afterwards, gather fresh log files and provide us with them.
Windows version = Windows 7 Pro 64bit
AVG version & virus db version = 2012.0.2127 2411/4929
Other antivirus software installed / previously uninstalled (if any) = no other AV installed, previously un-installed Avira and Microsoft Security Essentials
Other protection software installed = other than normal windows defender....none
The exact error message you are getting (if any) = N/A
Email Client you are using = MS Outlook 14.0.6112.5000 32bit, fully updated
Which AVG E-mail Scanner plugin is installed = Microsoft Outlook, Personal E-mail Scanner
E-mail server protocol used = Exchange MAPI
Internet connection type = Internal Network
Who is the provider of your Internet connection = N/A
Is the email server different from your ISP = No
Spam filter software installed = None
Firewall software installed = Windows firewall
Tried to gather log files and followed the instructions to the T but the "Run" executable doesn't seem to function correctly. Nothing happens. Tried multiple times.
But same problem as the above user, Blank email body.
The heading and sender are unaffected. And in the little pop up that outlook gives when you receive new mail, you can see a little preview of the body. But when opening the mail, no email body at all.
I have an automatic forwarding rule and all the mail is perfectly readable on my Gmail account.
So it seems that soon after receiving mail (but after it applies forwarding rule and little pop up mail notification), AVG email scanner does its job.....but somehow deletes the body of the mail?