I have been a BeSafe/Family Safety customer for years and am thoroughly disappointed that AVG has not fixed the product so it works with Windows 8/8.1. Unfortunately I found out after installing the client that it is not compatible and now can't uninstall. Please send me the instructions.
disappointed that AVG has not fixed the product so it works with Windows 8/8.1.. Unfortunately I found out after installing the client.. now can't uninstall. Please send me the instructions
Kevin, November 18, 2013.. Didn't you see the Weekly Overview?.. Have a look @ Weekly Overview: 43/2013 (Scroll Down).. AVG Family Safety for Windows 8. Subscribe to this RSS feed if you want to be notified about new Weekly Overviews.
Uninstall instructions.. OK, Just to keep you fully in the picture regarding AVG Team forum support.. For your further guidance/info please refer to the availability Announcement post @ the top of the Information forum area. Please bear in mind that it's now 9:10pm Tuesday evening [New Year's Eve] in Brno, Czech Rep.. & that the New Year holiday period is upcoming @ AVG Technologies. The AVG Team will probably deal with any forum posting backlog that may occur in ascending date order i.e. the very earliest 1st.
AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063 AlanHow-To Articles | FAQ | Free Support
Thanks for the quick reply... I saw the Weekly Overview update mentioning incompatibility with Windows 8 after I had already installed it. As I mentioned, I've been a long time customer of this product before it became AVG's Family Safety client. I made a very unwise assumption that Windows compatibility was a no brainer.
Now I'm trying to uninstall it and need the instructions.
Please send me the uninstall instructions for AVG Family Safety. When I attempt to uninstall the software by using the Windows Control Panel, there is a dialog box that says "Retrieving User Information". Unfortunately, this process does not complete, so I am not able to uninstall the software.
I cavalierly installed the AVG Family Safety client to a Windows 8 system, found out that it doesn't work, tried to uninstall it, and was greeted with the same "Retrieving user information" dialog box. Could you please send me uninstall info? Thank-you.