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January 17, 2014 12:34 Our App Classified As Malware #239124
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kalmn

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Hello,

In recent our users reported the negative feedback to us due to the AVG classifying our app as malware. And I installed AVG and scan the app. The AVG classified our app as malware. crying

Our app is used to show the lottery result and get the notification if the result are updated.

App url: https://play.google.com/store/apps/details?id=hk.kalmn.m6.activity

AVG version: 3.4.3 - 294188085

Could you help to investigate the issue?

Thanks and Regards,

Kalmn Leon
January 17, 2014 14:15 Re: Our App Classified As Malware #239129
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BIG AL 43

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@ kalmn

Have a look @ this Announcement post link How To Handle Suspicious False Positive Detection? & please follow the appropriate instructions.


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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January 18, 2014 12:20 Re: Our App Classified As Malware #239169
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kalmn

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BIG AL 43 Thanks for your help.

We scanned the apk on Jotti Virusscan and got the following result.

Filename: hk_mark_6_apps_google.apk
Status:
Scan finished. 0 out of 23 scanners reported malware.
Scan taken on: Sat 18 Jan 2014 12:18:48 (CET)

We reported a false (incorrect) detection.
January 18, 2014 22:51 Re: Our App Classified As Malware #239184
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BIG AL 43

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OK kalmn, No probs.. Your submission will be analysed by AVG.


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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March 15, 2014 11:56 Re: Our App Classified As Malware #241222
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kalmn

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Our App Classified As Malware AGAIN..

Hello,

Today I want to test a new version of our app on my phone before uploading to play store. When I installed the app, AVG classified our app as malware AGAIN. crying

I just scanned the apk file on http://virusscan.jotti.org/ and got the positive result.

Filename: hkm6_google.apk
Status:
Scan finished. 0 out of 22 scanners reported malware.
Scan taken on: Sat 15 Mar 2014 12:37:44 (CET)


App url: https://play.google.com/store/apps/details?id=hk.kalmn.m6.activity

AVG version: 3.6.189249

Since this is the second time False Positive alarm, could you help to prevent this situation happening again?

The first time False Positive alarm.

#239124

Thanks and Regards,

Kalmn Leon

Edit.. Post merged into your thread to keep everything together.
March 15, 2014 12:43 Re: Our App Classified As Malware #241223
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BIG AL 43

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@ kalmn

Unfortunately I'm afraid you'll probably have to submit again.. #239129.


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Alan
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March 15, 2014 15:57 Disapproved post #241226
kalmn

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The post has been evaluated as inappropriate and therefore it was disapproved.
March 17, 2014 02:29 Re: Our App Classified As Malware #241264
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kalmn

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I cannot submit the file to http://www.avg.com/submit-sample, since there is "Access denied" error when I clicked the submit button.

Please help.
March 18, 2014 02:34 Re: Our App Classified As Malware #241305
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kalmn

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Hi BIG AL 43,

I have submmited the apk to AVG but no response. Any updates?
March 19, 2014 12:24 Re: Our App Classified As Malware #241365
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Anonymous user

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Hello kalmn,

Please contact AVG Mobilation specialists directly through the AVG program >> Menu >> Help >> Contact Us form to provide them with more detailed information about your device and the issue.

Thank you



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