How To Handle Suspicious Files:
- Try to update your AVG and run AVG
Complete Test again.
- If you suspect a file to be an infection of some sort, test the file at
Jotti Virusscan or alternatively at
VirusTotal to check all vendor's file detection. If detected at least once, put the file into password-protected archive (see below) and email the archive to
virus@avg.com with a brief description as well as the password you used to archive it with.
How to create archive password-protected - see
FAQ #2159.
There are also other types of Suspicions, than just files:
Suspected Infected Websites
To report a suspected website that is infected... just send an email to
virus@avg.com and include a link to the website in question along with the information of what was suspected.
Suspected Registry Settings For An Infection
If its a registry key that is suspected, please export the registry key
- Start > Run > regedit
- find the key
- right click > Export
Add it into password protected archive and send to
virus@avg.com for further analysis with information on what malware you suspect it is related to. Please also include what the password is you used when you created the archive.
Alternatively, you may send suspicious files (and registry exports) for analysis using
this web page. Please note an automated analysis result is provided in such case.