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April 8, 2013 21:53 AVG Causing BSOD @ Scan Start #227448
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Mac4u

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Hello,

i have AVG version 2013 on my laptop with all new drivers set up. When i start AVG User Interface and select scan a certain file or folder and i select any folder and start scan i get BSOD after scanning window shows up but it hasn't scanned any file.

I attached the minidump

I have gone through the suggested page for AVG 2013 and checked if i have any driver issues and that is not the case.

PLEASE HELP ME!
April 8, 2013 21:59 Re: AVG Causing BSOD @ Scan Start #227449
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will_h

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Hi Mac4u,

I have answered your request in other thread, please have a look. Anyway please provide us with BSOD full memory dump for deeper analysis.

Thank you

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April 8, 2013 22:07 Re: AVG Causing BSOD @ Scan Start #227451
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Mac4u

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yes i just saw this in the other thread, and thank you. where do i find the full bsod full memory dump?
April 8, 2013 22:11 Re: AVG Causing BSOD @ Scan Start #227453
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will_h

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Mac4u wrote
yes i just saw this in the other thread, and thank you. where do i find the full bsod full memory dump?

Have a look @ How To Gather Complete Memory Dump

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April 8, 2013 22:34 Re: AVG Causing BSOD @ Scan Start #227455
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Mac4u

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Ok, i went ahead and uploaded the memory dump direct to the AVG server.
April 9, 2013 07:27 Re: AVG Causing BSOD @ Scan Start #227474
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will_h

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Mac4u wrote
Ok, i went ahead and uploaded the memory dump direct to the AVG server.


Thank you for dumps, but I was not able to open them. Can you please re-upload them again ?

Thank you

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April 9, 2013 17:44 Re: AVG Causing BSOD @ Scan Start #227529
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Mac4u

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http://rapidshare.com/files/3844176147/MEMORY.DMP

here is the file.
April 9, 2013 17:51 Re: AVG Causing BSOD @ Scan Start #227530
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will_h

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Mac4u wrote
http://rapidshare.com/files/3844176147/MEMORY.DMP

here is the file.

Rapidshare result:
Download not available
The download for this file has not been enabled. Only the user who uploaded it, can enable the download option.

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April 9, 2013 18:01 Re: AVG Causing BSOD @ Scan Start #227531
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Mac4u

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Sorry about that. I finally figured out how to share it properly. I'm a rapid share virgin.

http://rapidshare.com/files/3844176147/MEMORY.DMP

here ya go. thanks again.
April 11, 2013 15:43 Re: AVG Causing BSOD @ Scan Start #227637
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Mac4u

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I have wiped the old memory dump and re-induced the computer crash BSOD. I included the memory dump and the minidump.
http://rapidshare.com/files/199786768/Memory%20Dump.zip
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