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October 12, 2012 16:14 Internet Connection Lost After Installing AVG 2013 #218316
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Join Date: 2.5.2012
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Internet connection may be blocked after installing AVG 2013. This article is meant only for cases which indicates below mentioned symptoms. We are still collecting diagnostic data and investigating the root cause of this situation. Please contact AVG customer care experts or write us here on AVG Forums if you experience mentioned behavior.

Symptoms:
- AVG with Firewall component (AVG Internet Security or AVG Premium Security) is installed.
- There was a warning message Windows requires a digitally signed driver during the installation.
- Internet connection is not accessible after required computer restart.

Temporary solution:
Windows Vista, Windows 7:
1. Open menu Start -> (Settings) -> Control Panel.
2. Double-click Network and Internet -> Network and Sharing Center.
3. In the left pane, click Change adapter settings.
4. Right-click the connection you are using and select Properties.
5. Under This connection uses the following items un-tick (clear) AVG network filter driver.
6. Click OK to store the changes.

Windows XP:
1. Open menu Start -> (Settings) -> Control Panel.
2. Double-click Network connections.
3. Right-click the connection you are using and select Properties.
4. Under This connection uses the following items un-tick (clear) AVG network filter driver.
5. Click OK to store the changes.
2013_blocked_internet.png