| June 22, 2012 02:03 |
[SOLVED] LoaderAgent Error
#210069
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JoeG4
Novice
Join Date: 22.6.2012
Posts: 6
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I manual uninstalled the AVG LinkScanner program, and I keep getting a pop up error stating "The application LoaderAgent quit unexpectedly" I'm using a MacBook Pro OS X 10.5.8 How can I resolve this issue?
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| June 28, 2012 12:31 |
Re: LoaderAgent Error
#211021
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JoeG4
Novice
Join Date: 22.6.2012
Posts: 6
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Help..
I downloaded and tried to run the app, but I get the error message "You can't open the application Uninstall because the Classic environment is no longer supported.
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| June 29, 2012 12:44 |
Re: LoaderAgent Error
#211131
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JoeG4
Novice
Join Date: 22.6.2012
Posts: 6
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Help..
When I get to step 6 I get the following error message with every package I type in:
You are not authorized to forget 'com.avg.pkg.AvgLinkScanner.Framework'.
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| June 29, 2012 13:27 |
Re: LoaderAgent Error
#211137
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_malchys_
TechBuddy Ambassador
Join Date: 2.5.2012
Posts: 1636
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Hello JoeG4,
Which command have you used? Please use the sudo pkgutil --forget=com.avg.pkg.AvgLinkScanner.Framework command.
Let us know the results.
Thank you.
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| June 29, 2012 18:43 |
Re: LoaderAgent Error
#211152
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JoeG4
Novice
Join Date: 22.6.2012
Posts: 6
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_malchys_ wrote Hello JoeG4,
Which command have you used? Please use the sudo pkgutil --forget=com.avg.pkg.AvgLinkScanner.Framework command.
Let us know the results.
Thank you.
That unregistered all packages, but I am still getting the original pop up every time I restart my Mac. What else could it be. Since the original problem started when I manually deleted LinkScanner can I reinstall it and then use the Uninstall feature? If so is there an older version? The one you have available does not work with OS X 10.5.8
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| July 4, 2012 12:34 |
Re: LoaderAgent Error
#211552
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Pokornyz
TechBuddy Ambassador
Join Date: 29.11.2010
Posts: 6006
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Hello JoeG4,
I would like to let you know that your issue was transferred to our development.
We will keep you informed in this thread as soon as our developers investigate the issue further.
Thank you
Computer not working? Laptop slowing down?
Let our AVG TechBuddy expert remotely fix it for you.
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| July 9, 2012 12:03 |
Re: LoaderAgent Error
#211891
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_malchys_
TechBuddy Ambassador
Join Date: 2.5.2012
Posts: 1636
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Hello JoeG4,
Have you performed steps mentioned in the section 8.2.4-6 of the Manual under the root user? Use the su root command in the terminal to enable the root.
Please also use the additional command (under the root) rm -rf /opt/avg/avg9 which is not mentioned in the section 8.2.5 of current Manual (it removes program folder of previous version of AVG LinkScanner).
Let us know the results.
Thank you.
Computer not working? Laptop slowing down?
Let our AVG TechBuddy expert remotely fix it for you.
Find out more (US & Canada)
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