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April 28, 2012 12:13 Iphone App #199511
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Eureka306

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Hi, I have downloaded the Iphone App for LiveKive, and I can automatically logon to my account via the iphone, but when I click onto the "Backup" tab I see the initial folder, but when I go into that folder it begins "loading" and then I receive the message "Connection failed. Failed to connect to AVG LiveKive". Is there a solution to this as I have tried the app over several days, but it doesnt appear to work? Thanks
April 28, 2012 12:22 Re: Iphone App #199515
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BIG AL 43

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@ Eureka306

For your info....

Your posting will no doubt be monitored by the relevant AVG Team. This Announcement post http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509 now appears in the 'Information' forum area. Also please bear this in mind.. AVG support.. Weekends / Holidays.. Have a look @ the 1st part of this link http://forums.avg.com/ww-en/avg-free-forum?sec=thread&act=show&id=159703#post_159703 & the 2nd part of this link http://forums.avg.com/ww-en/avg-free-forum?sec=thread&act=show&id=188699#post_188699.


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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April 30, 2012 00:50 Re: Iphone App #199757
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Eureka306

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I've noticed that I can access local files backed up from my laptop, but the networked "my document" files can't be accessed via the iphone app.
May 3, 2012 02:48 Re: Iphone App #200185
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Eureka306

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Has anyone used the iphone app and connected to networked folders? Still not working...
May 17, 2012 09:53 Re: Iphone App #202767
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_malchys_

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Hello Eureka306,

Thank you for your report. We are aware of this situation and are working on a fix.

Thank you.

KW: 79758


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August 27, 2012 02:01 Re: Iphone App #215190
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Eureka306

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eureka306..

Hi, It's now several months later.
Is there an update or solution to this yet?
August 27, 2012 11:18 Re: Iphone App #215209
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_malchys_

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Hello Eureka306,

We would like to inform you that this issue is resolved now. Please find more information in this post.

Thank you.



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