Folder AVG Forums » Archive » Archive » AVG Free » AVG 2012 Free Edition » AVG Installation/Uninstallation » AVG 2012 (incl. Previous Versions) Uninstall / Re-Install Instructions
September 30, 2010 11:18 AVG 2012 (incl. Previous Versions) Uninstall / Re-Install Instructions #171231


Join Date: 27.3.2009
Posts: 6996
First some things to remember...

Standard and limited user accounts normally do not have the proper rights to make changes to Windows so always log into a Windows with a user account that has full administrator rights when installing any software including AVG.
How to check if I'm using Administrative account

Most antispyware, parental control and process monitor types of protection software can block the required changes when installing AVG program, so make certain to disable them when installing or uninstalling AVG.

How to uninstall AVG:
- Download AVG uninstall/cleanup utilty and run it (if running Windows Vista or Windows 7: remember to right-click on it and choose "Run as Administrator"):

AVG Remover 2012 (32 bit & 64 bit version)

Please be informed that AVG remover must be finished completely - stopping of AVG services (for example AvgMfx) may take more time.

- After restart please remove these folders*:

Windows XP
C:\Program Files\AVG or C:\Program files(x86)\AVG (for 64bit OS)
C:\Documents and settings\All users\Application data\AVG8
C:\Documents and settings\All users\Application data\AVG9
C:\Documents and settings\All users\Application data\AVG10
C:\Documents and settings\All users\Application data\AVG2012
C:\Documents and settings\All users\Application data\MFAData

Windows Vista/7
C:\Program Files\AVG or C:\Program files(x86)\AVG (for 64bit OS)

* Some folders could be hidden by default Windows settings. To view hidden files and folders please read How To Display Hidden Files And Folders

( Stop here if not re-installing )

- Then download the latest AVG 2012 offline installation file from this webpage (either Item 2-32bit or Item 3-64bit whichever suits your operating system) and run it.
- Follow the wizard to install AVG 2012.

FAQ article about AVG Free installation can be found here.