Moved to the proper forum area for this type of posting.. Virus Removal, Tools for Removing.
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If you cannot download or update the utils on the infected system try downloading both the programs and their updates on another computer and then copy them to a CD, DVD or USB disk to use on the infected system.
There isn't an anti-spyware util available that cleans everything. That's why the Announcement post How To Clean An Infected Computer recommends the use of AVG 8.5 Free, MalwareByte's Anti-Malware & Spybot S&D.
AVG Free Volunteer ModeratorAVG Free Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,052 Alan