Folder AVG Forums » Other AVG products » Family Safety » Uninstall Family Safety
March 27, 2014 23:00 Uninstall Family Safety #241646
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JAM Mom

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Join Date: 27.3.2014
Posts: 2
I am trying to uninstall AVG 2013 Family Safety. I have tried doing the uninstall button, and downloading the removal option. None of those options work. Please help. This is for windows 8.1.
March 28, 2014 03:05 Re: Uninstall Family Safety #241656
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JAM Mom

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Join Date: 27.3.2014
Posts: 2
BSecure Endpoint..

We are trying to uninstall AVG Family Safety from all our computers. We did the uninstall first, that didn't work. Then we tried the removal download. That still didn't work. Now we are not able to even get on the internet now with our Windows 8 computer. We get a message that says "Bsecure Endpoint Security" underneath that it says "bad resource". We get that with every browser we have. When I click on the AVG family logo, it says it is empty. Please help, I have 1 laptop with no internet access and 1 that we still can't uninstall AVG.

April 2, 2014 13:30 Re: Uninstall Family Safety #241839
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_malchys_

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Join Date: 2.5.2012
Posts: 1875
Hi JAM Mon,

The removal instructions were sent to your e-mail. Let me know if there is anything else I can help you with.

Thanks.

KW: 00710519


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May 18, 2014 14:37 Re: Uninstall Family Safety #243032
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dw1039

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Join Date: 18.5.2014
Posts: 2
ASAP..

Your software has ruined internet access on our home laptop. This is now beyond a joke, any attempts to uninstall or change settings has been futile, regardless of correct login information.

The new site also seems to have absolutely no support or contact information regarding how to remove this software.

I am at the point of seeking legal advice against your company.

I request that you email me the precise details of how to remove this dreadful piece of software from my computer within the next 24 hours or I will be forced to take this further.
May 18, 2014 15:40 Re: Uninstall Family Safety #243036
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BIG AL 43

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Join Date: 19.6.2014
Posts: 0
@ dw1039

Please refrain from carrying out multiple postings on the same subject. You won't receive a reply to your query any faster.. See posting #243035.


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