Folder AVG Forums » Other AVG products » PC Tuneup » [SOLVED] PC Tuneup Centre Is Not Working
April 2, 2014 17:20 [SOLVED] PC Tuneup Centre Is Not Working #241855
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squigpigz

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Join Date: 18.9.2009
Posts: 4
Mrs..

Hi, i am not very knowledgeable about computer systems!, but here goes, I have a laptop with Windows Vista on it. I have paid for AVG AntiVirus, PC Tuneup and 1 Click maintenance, and have 2014 versions. About 5 days ago I started getting a pop up from Windows saying 'PC tuneup centre is not working, Windows is looking for a solution' then another one at bottom of screen saying 'Data Execution Prevention has closed PC Tuneup' & also same message for 1 click maintenance! I have tried to turn off the DEP for AVG but it can't be done. I rang your help centre, who did not seem to understand what I meant, but sent me a link to update to 2014 version! I already have this , had NO probs till now. Can anyone help please.
April 11, 2014 07:46 Re: PC Tuneup Centre Is Not Working #242147
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Pokornyz

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Join Date: 29.11.2010
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Hello squigpigz,

In order to analyze your issue please provide us with output of this tool and screenshot of message.

Thank you



AVG Team
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April 14, 2014 16:46 Re: PC Tuneup Centre Is Not Working #242239
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squigpigz

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Join Date: 18.9.2009
Posts: 4
Pokornyz wrote
Hello squigpigz,

In order to analyze your issue please provide us with output

I hope I have sent the right things !!
April 23, 2014 17:41 Re: PC Tuneup Centre Is Not Working #242493
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squigpigz

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Join Date: 18.9.2009
Posts: 4
Pokornyz wrote
Hello squigpigz,

In order to analyze your issue please provide us with output of this tool and screenshot of message.

Thank you



error1.JPGerror.JPG
April 23, 2014 18:48 Re: PC Tuneup Centre Is Not Working #242494
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BIG AL 43

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@ squigpigz

OK, Your info will be analysed by the AVG Team - Brno @ their earliest convenience. Currently there may also be a slight response time delay due to a forum postings backlog build-up.


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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May 2, 2014 21:19 Re: PC Tuneup Centre Is Not Working #242809
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squigpigz

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Join Date: 18.9.2009
Posts: 4
Hi, I have managed to remove PC TUNE UP using information you gave to another member who could not remove it for a different reason. The usual AVG is working OK.
Thankyou, I hope 'my' error report helps to prevent this from happening to someone else . Jackie
May 2, 2014 21:33 Re: PC Tuneup Centre Is Not Working #242810
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BIG AL 43

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Join Date: 19.6.2014
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@ squigpigz

OK Jackie, No probs.. For your future ref if you should ever require AVG assistance again.. Please see top of this webpage. You may not have noticed but this forum has now been virtually closed down to become 'read only'. Perhaps you may wish to post @ 'AVG Community' http://www.avg.com/support (Scroll Down).


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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