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March 15, 2014 18:32 Confused By AVG Scan On Tablet #241230
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nontekkie

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Join Date: 15.3.2014
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I thought that there was some suspicious download on my tablet so to be safe I deleted all apps and brought it back to factory settings too. I then installed both Kaspersky and AVG. Kaspersky quarantined 2 trojans which I have now removed. The AVG scan said I had one threat which was my setting app but would not allow uninstall (however now i have deleted the trojans from quarantine it says I can uninstall). Im confused now as AVG is still saying this is a threat and Im not sure what to do. Im a complete novice at this sort of thing.. note Kaspersky scans are saying its all OK. Please help. I am not now using the tablet to pay on line for anything to be safe and have not installed any apps for banking etc just in case. Thanks
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March 15, 2014 21:35 Re: Confused By AVG Scan On Tablet #241236
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BIG AL 43

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nontekkie wrote
I then installed both Kaspersky and AVG

2 anti-virus progs installed on the same system? Are they both active? What about conflicts?..

OK, Just to keep you fully in the picture regarding AVG Team forum support.. For your further guidance/info please refer to the availability Announcement post @ the top of the Information forum area. Please bear in mind that it's also now the weekend [10:35pm Saturday evening] in Brno, Czech Rep.. & also that there might presently be just a slight delay regarding any reply due to a current forum postings backlog.


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March 16, 2014 16:15 Re: Confused By AVG Scan On Tablet #241251
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nontekkie

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still confused..

They seem to work fine together. I dont know whether having more than one is a no no as Im completely non technical about that sort of thing. Im just confused about what the scan means so I thought I would ask. Im anxious if I have a threat or not and wondered if this was something that happens. The threat comes up still every time I scan so need to know if I have a problem or not. Any help is appreciated.
March 19, 2014 08:53 Re: Confused By AVG Scan On Tablet #241356
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Pokornyz

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Hello nontekkie,

Please contact AVG Mobilation specialists directly through the AVG program >> Menu >> Help >> Contact Us form to provide them with more detailed information about your device and the issue.

Thank you



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