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January 17, 2014 12:34 Our App Classified As Malware #239124
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kalmn

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Hello,

In recent our users reported the negative feedback to us due to the AVG classifying our app as malware. And I installed AVG and scan the app. The AVG classified our app as malware. :crying:

Our app is used to show the lottery result and get the notification if the result are updated.

App url: https://play.google.com/store/apps/details?id=hk.kalmn.m6.activity

AVG version: 3.4.3 - 294188085

Could you help to investigate the issue?

Thanks and Regards,

Kalmn Leon
January 17, 2014 14:15 Re: Our App Classified As Malware #239129
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BIG AL 43

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@ kalmn

Have a look @ this Announcement post link How To Handle Suspicious False Positive Detection? & please follow the appropriate instructions.


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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January 18, 2014 12:20 Re: Our App Classified As Malware #239169
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kalmn

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BIG AL 43 Thanks for your help.

We scanned the apk on Jotti Virusscan and got the following result.

Filename: hk_mark_6_apps_google.apk
Status:
Scan finished. 0 out of 23 scanners reported malware.
Scan taken on: Sat 18 Jan 2014 12:18:48 (CET)

We reported a false (incorrect) detection.
January 18, 2014 22:51 Re: Our App Classified As Malware #239184
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BIG AL 43

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OK kalmn, No probs.. Your submission will be analysed by AVG.


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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March 15, 2014 11:56 Re: Our App Classified As Malware #241222
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kalmn

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Our App Classified As Malware AGAIN..

Hello,

Today I want to test a new version of our app on my phone before uploading to play store. When I installed the app, AVG classified our app as malware AGAIN. :crying:

I just scanned the apk file on http://virusscan.jotti.org/ and got the positive result.

Filename: hkm6_google.apk
Status:
Scan finished. 0 out of 22 scanners reported malware.
Scan taken on: Sat 15 Mar 2014 12:37:44 (CET)


App url: https://play.google.com/store/apps/details?id=hk.kalmn.m6.activity

AVG version: 3.6.189249

Since this is the second time False Positive alarm, could you help to prevent this situation happening again?

The first time False Positive alarm.

#239124

Thanks and Regards,

Kalmn Leon

Edit.. Post merged into your thread to keep everything together.
March 15, 2014 12:43 Re: Our App Classified As Malware #241223
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BIG AL 43

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@ kalmn

Unfortunately I'm afraid you'll probably have to submit again.. #239129.


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Alan
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March 15, 2014 15:57 Disapproved post #241226
kalmn

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The post has been evaluated as inappropriate and therefore it was disapproved.
March 17, 2014 02:29 Re: Our App Classified As Malware #241264
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kalmn

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I cannot submit the file to http://www.avg.com/submit-sample, since there is "Access denied" error when I clicked the submit button.

Please help.
March 18, 2014 02:34 Re: Our App Classified As Malware #241305
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kalmn

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Hi BIG AL 43,

I have submmited the apk to AVG but no response. Any updates?
March 19, 2014 12:24 Re: Our App Classified As Malware #241365
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Pokornyz

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Hello kalmn,

Please contact AVG Mobilation specialists directly through the AVG program >> Menu >> Help >> Contact Us form to provide them with more detailed information about your device and the issue.

Thank you



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