Folder AVG Forums » AVG SMB » AVG Admin » C:\Windows\System32\rpcss.dll Infected
February 20, 2014 00:27 C:\Windows\System32\rpcss.dll Infected #240410
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tesla1886

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Novice
Join Date: 27.6.2013
Posts: 8
How can I resolve this?

AVG Business Edition reports C:\Windows\System32\rpcss.dll is infected and cannot be removed automatically. I have run Spybot, Malwarebytes, AVG and Combofix all from safe mode. While numerous other issues were resolved this issue remains.

I do not want to just delete the file because doing some research rpcss is related to Remote Procedure Call.

AVG did not detect anything in Safe Mode.

I have attached a jpeg of further details provided by AVG Admin Console.

Thank You
AVG.jpg
February 20, 2014 15:59 Re: C:\Windows\System32\rpcss.dll Infected #240438
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Optic

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Join Date: 27.10.2009
Posts: 939
Hi tesla1886,

The detection is on an operating system file so will need replacing. You should be able to get a clean version of the file from a matching operating system or Windows installation disc.

To replace the file, it depends on the operating system. For XP, use the Recovery Console or Vista+, use the repair your computer option - http://windows.microsoft.com/en-gb/windows/advanced-startup-options-including-safe-mode#1TC=windows-7 - command prompt can be accessed here to replace the system file.

Another option would be to use the AVG Rescue CD to replace the file - http://www.avg.com/gb-en/download.prd-arl

Instructions for File Manager utility can be found here - http://www.avg.com/gb-en/226386

Let me know if you need any detailed instructions.

Thanks,

Michael Allen

AVG Customer Services

http://www.avg.com



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