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February 13, 2014 13:25 Re: AVG Summer 2014 Update #240159
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grimble2

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Why is it called Summer? A ridiculous name for February. I don't remember the updates having names like this previously.
I too cancelled the update and have been in a panic thinking it is a virus. I'm also confused as to why it says my version is up to date without having installed this update.
February 13, 2014 14:19 Re: AVG Summer 2014 Update #240164
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BIG AL 43

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grimble2 wrote
I don't remember the updates having names like this previously

Just carry out a forum search on Summer Update & you'll see 4 pages of results.


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February 13, 2014 14:48 Re: AVG Summer 2014 Update #240167
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davecat4993

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"Update Failed"?..

OK, AVG wanted me to install this mid-February "Summer Update", & I told it to go ahead. Everything seemed to go OK, but in the AVG user interface it says "Update Failed". (Still wants a reboot, though.) I looked at entries in the system event viewer, & they all indicate success.

Any idea what gives?

Thanks.

Oh. For what it's worth, AVG says it's 2014.0.4335 . I kind of think that's what it was before, but really can't remember.
February 13, 2014 17:12 Re: AVG Summer 2014 Update #240174
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BIG AL 43

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davecat4993 wrote
Still wants a reboot, though.. For what it's worth, AVG says it's 2014.0.4335

Have a look @ this knowledge base support article. Build 4335 is presently the latest version.


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February 13, 2014 17:38 Re: AVG Summer 2014 Update #240175
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davecat4993

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BIG AL 43 wrote
davecat4993 wrote
Still wants a reboot, though.. For what it's worth, AVG says it's 2014.0.4335

Have a look @ this knowledge base support article. Build 4335 is presently the latest version.

Thanks, Al. I did try to locate this information, but still don't know my way around well enough, I guess. I appreciate your followup on this.

The article you pointed to isn't germane (or I hope not). I hadn't rebooted yet; had other things to do first, & then there were Windows updates (which took a *long* time to run), so I only rebooted a few minutes ago. So far, it hasn't asked me to reboot again <crosses fingers>. (Somewhere along the line, the box asking me to reboot just quietly vanished, BTW.)

This is really strange, though. In the AVG user interface, I now go to reports & find that the entry that said "update failed" now says "Update finished" & "Update completed successfully." (If the "failed" was only because I hadn't rebooted yet, I can only say that this actually discouraged me from rebooting right away.)

In any case, again, THANK YOU.

- Dave
February 14, 2014 23:54 Re: AVG Summer 2014 Update #240234
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DigiDog

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"invalid license"..

I'm having serious trouble with the 2014 Summer update. I've been using AVG for years but this time I'm getting the "invalid license" issue. I've removed AVG from my system, ran the FIX tool, removed all AVG references from the registry, downloaded and installed a clean version of AVG and still get this error.

I have no firewall running and no other anti-virus software installed.

I've read most of the posts on these forums, run through the remove/install process three times this morning, and every time I receive the same "invalid license" error. I'm almost ready to desert AVG and look for an alternative. Can anyone suggest a fix that actually works?

System: Win7 Pro 64bit
AVG Free (Summer 2014 - latest download)
February 15, 2014 00:28 Re: AVG Summer 2014 Update #240235
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BIG AL 43

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@ DigiDog

OK, Just to keep you fully in the picture regarding AVG Team forum support.. For your further guidance/info please refer to the availability Announcement post @ the top of the Information forum area. Please bear in mind that it's also now the weekend [1:28am Saturday morning] in Brno, Czech Rep.. & also that there might presently be just a slight delay regarding any reply due to a forum postings backlog. The AVG Team have actually been dealing with postings yesterday [Friday] from around the 8/9th Feb..


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February 15, 2014 00:43 Re: AVG Summer 2014 Update #240236
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DigiDog

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Thanks Big Al..

Thanks for the info Alan. I'll wait patiently for the team.

And BTW, it is summer down here in New Zealand. baringteeth
February 16, 2014 11:00 Re: AVG Summer 2014 Update #240259
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topgreyed

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SummerUpdate Error..

I've got an error during installation of the AVG Free 2014 summer update which had no further information available on your website when I followed the link. I think it might be because I need to suspend Outpost Security protection before running the update.

However once the update has ended with an error there is no facility for retrying the update process. disappointed

I would attach the log but having requested for it to be saved at the end of the update process I now can't find it in C:\ where I asked for it to be saved! confused

There appears to be no information under the Reports menu option about this problem. How can I collect further information about my problem so you can help me?

Regards, Terry
February 16, 2014 11:27 Re: AVG Summer 2014 Update #240260
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BIG AL 43

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@ topgreyed

Terry, What was the actual error message?..

Posting #240235 will actually still apply except it's now 12:27pm Sunday afternoon in Brno..


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