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October 7, 2013 03:00 AVG Free 2014 PC Tuneup Wont Install #234746
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vette5960

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Join Date: 7.10.2013
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I'm trying to install the AVG free 2014 pc tuneup and it goes through the installation process and then all of a sudden, says "undoing action" and begins to undo everything it did up to that point and then it uninstalls.
October 13, 2013 21:35 Re: AVG Free 2014 PC Tuneup Wont Install #235162
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ccman

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Join Date: 13.10.2013
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vette5960 wrote
I'm trying to install the AVG free 2014 pc tuneup and it goes through the installation process and then all of a sudden, says "undoing action" and begins to undo everything it did up to that point and then it uninstalls.

I have the same problem, or else - on a different attempt - it says that the (100% legit) key is Invalid. ( I have PAID for this.)
I tried the the automated help system (useless, as these things always are...), on-line chat, telephone support and even let AVG log on to my PC remotely.
The man (in Indonesia or India?) after a lot (over 30 mins) of faffing about, removing ALL AVG files, Spybot, etc, ALSO got the same Invalid Key message!!
He said that he could not get/give me a working key, but he would escalate and try to sort it in a couple of DAYS!!
Not good service, even on a Friday - not impressed, esp. as I had just paid for 2 licenses for 2 yrs... (It installed OK on Desktop PC, using same key. but would NOT do so on Laptop PC, despite wasting most of the day trying to sort it...)
Can AVG NOW offer some meaningful help, pls?
October 17, 2013 08:16 Re: AVG Free 2014 PC Tuneup Wont Install #235336
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Pokornyz

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Join Date: 29.11.2010
Posts: 8233
Hello ccman,

In order to analyze your issue please provide us with more information (better description, screenshot, MSInfo output, etc).

Thank you



AVG Team
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October 19, 2013 20:42 Re: AVG Free 2014 PC Tuneup Wont Install #235477
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FM730

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Join Date: 19.10.2013
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Same issue with PC Tuneup Not Installing..

Sorry but that's not much of an answer!! I have the same issue and all that the install program tells you is ""undoing action" then it shuts down.
October 23, 2013 11:54 Re: AVG Free 2014 PC Tuneup Wont Install #235668
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Pokornyz

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Join Date: 29.11.2010
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Hello FM730,

In order to analyze your issue please provide us with already requested outputs.

Thank you



AVG Team
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