Folder AVG Forums » AVG 2013 » AVG 2013 » [SOLVED] MachineIDCreator Problem
Page 1 of 2 12››
September 29, 2013 15:26 [SOLVED] MachineIDCreator Problem #234347
Top
aragornsauron

Avatar

Novice
Join Date: 27.10.2009
Posts: 3
Hello,

since 2-3 days I have the following message at the startup:

MachineIdCreator Application has encountered a problem and needs to close. We are sorry for the inconvenience.

When I click the details, it shows this:

szAppName : MachineIdCreator.exe szAppVer : 14.0.0.6
szModName : avguidx.dll szModVer : 2012.0.0.1 offset : 00028eab


and it says that the following 2 files are involved:

C:\DOCUME~1\user\LOCALS~1\Temp\WERf0ef.dir00\MachineIdCreator.exe.mdmp
C:\DOCUME~1\user\LOCALS~1\Temp\WERf0ef.dir00\appcompat.txt



What should I do?

Thanks
September 29, 2013 20:18 Re: MachineIDCreator Problem #234372
Top
MadManMo

Avatar

Novice
Join Date: 29.9.2013
Posts: 1
I have had this exact same issue ad searched the i-net but found no solution other than to completely uninstall AVG using AVG's Uninstaller and then use an application to search for any remaining traces of AVG and remove those too before re-installing AVG.

Instead of that, I went to Docs and Settings-> All Users-> Application Data-> AVG 0913b Campaign and deleted both the MachineIDCreator.exe and avguidx.dll components. I then did a thorough scan and AVG picked up 32 "medium threats" that it had failed to pick up before. After a reboot, I've had no further issues.

I am no expert here and I am not saying that this is the definitive solution to this issue, but it seems to have worked for me. If I were to guess, I would say that a virus had deliberately corrupted those two files.

To the mods/expert: if my post above is full of the proverbial and/or you have a better solution, please feel free to remove it. Cheers.
September 30, 2013 06:39 Re: MachineIDCreator Problem #234385
Top
Chris1190

Avatar

Novice
Join Date: 30.9.2013
Posts: 1
aragornsauron wrote
Hello,

since 2-3 days I have the following message at the startup:

MachineIdCreator Application has encountered a problem and needs to close. We are sorry for the inconvenience.

When I click the details, it shows this:

szAppName : MachineIdCreator.exe szAppVer : 14.0.0.6
szModName : avguidx.dll szModVer : 2012.0.0.1 offset : 00028eab


and it says that the following 2 files are involved:

C:\DOCUME~1\user\LOCALS~1\Temp\WERf0ef.dir00\MachineIdCreator.exe.mdmp
C:\DOCUME~1\user\LOCALS~1\Temp\WERf0ef.dir00\appcompat.txt



What should I do?

Thanks

I have exactly the same problem for the last 2 days. Prefer to wait for a fix from AVG rather than deleting files.
October 1, 2013 07:38 Re: MachineIDCreator Problem #234434
Top
aragornsauron

Avatar

Novice
Join Date: 27.10.2009
Posts: 3
Thanks for your answers, I've read about the uninstall and re-install decision too, but still waiting.
It will be good if someone from the AVG stuff tells us what to do.
October 9, 2013 12:50 Re: MachineIDCreator Problem #234915
Top
Pokornyz

Avatar

Administrator
Join Date: 29.11.2010
Posts: 8245
Hello all,

For help on your issue please refer to FAQ: How to remove AVG Toolbar, homepage and Secure Search from your browser.

Thank you



AVG Team
How-To articles | FAQ | Free Support
October 9, 2013 14:54 Re: MachineIDCreator Problem #234927
Top
andreadawn

Avatar

Novice
Join Date: 2.10.2013
Posts: 6
No AVG toolbar..

What do you suggest if one has never installed the AVG toolbar ect..?

October 9, 2013 15:02 Re: MachineIDCreator Problem #234933
Top
Pokornyz

Avatar

Administrator
Join Date: 29.11.2010
Posts: 8245
Hello andreadawn,

In order to analyze your issue please provide us with MSInfo output.

Thank you



AVG Team
How-To articles | FAQ | Free Support
October 9, 2013 15:19 Re: MachineIDCreator Problem #234938
Top
andreadawn

Avatar

Novice
Join Date: 2.10.2013
Posts: 6
Sys Info..

I posted that info last week, on a related thread:
http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=234530#post_234530

Sorry for cross posting, but I'm eager to find out what to do. This thread seemed to offer a solution by deletion, but an AVG blessing would be nice.

Your help would be appreciated.
October 10, 2013 11:41 Re: MachineIDCreator Problem #234971
Top
Pokornyz

Avatar

Administrator
Join Date: 29.11.2010
Posts: 8245
Hello andreadawn,

Please refer to the following article for help on your issue:
Uninstall / Re-Install Instructions

If it doesn't help on your situation please provide us with Msinfo output and Installation log files.

Thank you.



AVG Team
How-To articles | FAQ | Free Support
October 10, 2013 18:07 Re: MachineIDCreator Problem #234994
Top
andreadawn

Avatar

Novice
Join Date: 2.10.2013
Posts: 6
Solved..

Thanks! Everything seems to be working as it should.
Page 1 of 2 12››