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September 25, 2013 08:55 AVG 2014 Free Blocking Garmin Forerunner 10 #234160
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NoviceAngel

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Join Date: 25.9.2013
Posts: 2
Windows XP, Upgraded from AVG FREE 2013 to AVG FREE 2014 and found that my Garmin Forerunner 10 won't communicate with the PC via USB , just keeps connecting then disconnecting.

Uninstalled AVG, works fine, re-install AVG and doesn't work again. I've done this twice to be sure it was deffinately AVG FREE 2014 and it is the culprit.

Is this a known issue and when will there be a fix?

I can't even go back to AVG FREE 2013 unless anybody can provide a link to it?

Any help would obviously be appreciated.


Kind regards,

NoviceAngel
September 25, 2013 12:56 Re: AVG 2014 Free Blocking Garmin Forerunner 10 #234169
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_malchys_

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Join Date: 2.5.2012
Posts: 1875
Hi NoviceAngel,

I'd like to ask you for more details about this issue. Please follow instructions mentioned in post #234069 to collect data for developers.

Let me know once data are sent.

Thanks.



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September 25, 2013 21:30 Re: AVG 2014 Free Blocking Garmin Forerunner 10 #234185
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MSL00

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Join Date: 25.9.2013
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I'm having the same issue with my Garmin Forerunner 10. Running Windows 7 with AVG 2014 and the Forerunner is not recognized. This started 2 days ago when I upgraded to 2014. Never upgrade again!

My fix: I stop the AVG program for 10 minutes and upload my Garmin data. Once upload is finished I turn AVG back on.
September 26, 2013 09:09 Re: AVG 2014 Free Blocking Garmin Forerunner 10 #234199
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NoviceAngel

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Join Date: 25.9.2013
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Can't do the diagnostics..

Thanks for both of your replies, the option to disable the anti-virus seems a good workaround.

However, I've tried to re-install AVG FREE 2014 but alas I can't get it installed the whole PC crashes with a blue screen and white writing 'IRQL_NOT_LESS_OR_EQUAL'. Midway through the installation process.

I restart the PC run the AVG2014 uninstaller, try again to re-install and crashes again.

I've given up on AVG for now, and started to use a competitors product. I used to love AVG but this is just a nightmare.

Sorry

NoviceAngel
October 7, 2013 13:16 Re: AVG 2014 Free Blocking Garmin Forerunner 10 #234788
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Pokornyz

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Join Date: 29.11.2010
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Hello NoviceAngel,

In order to analyze your issue please provide us with MSInfo output.

Thank you



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