Folder AVG Forums » AVG SMB » AVG Client » Change License Key?
July 26, 2013 13:18 Re: Change License Key? #231820
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SylCS

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Thanks for sending the tool.

I succeeded in putting it in the \Program (x86)\AVG\ folder on the remote computer, but when I executed it, I got a message stating "AVG directory not found". Any idea?

Thanks
July 26, 2013 14:29 Re: Change License Key? #231832
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Optic

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Hi SylCS,

The setlic.exe can be placed anywhere, it doesn't have to be stored in the AVG Program Files folder. As long as the bat file and exe file are in the same folder, then everything should work okay.

Can you attach a screenshot showing the error please?

Thanks,

Michael Allen

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July 26, 2013 14:58 Re: Change License Key? #231834
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SylCS

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Screenshot..

Hi,

Attached is the error message out of logmein Central. Sorry it is in French and if you cannot figure out the content, please let me know and I will translate what is necessary.

Thanks for the help,

Syl
//Edit attachment removed
July 26, 2013 15:29 Re: Screenshot #231837
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Optic

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Hi SylCS,

Thanks for the screenshot, I just about know enough French to understand it :smile:.

Please click edit and remove the attachment from your previous post as it contains your full AVG licence number. (I can only delete your whole post.)

The only way I can induce the same error is by running the 2011 tool on a machine where either no AVG or a different AVG version is installed.

Are you getting the same error on every machine you run the tool on?

Is AVG installed to the default location on this machine (C:\Program Files (x86))?

If it's just this one machine, can we get the system information? http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=144057

Thanks,

Michael Allen

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July 26, 2013 16:09 Re: Change License Key? #231839
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SylCS

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Re: Screenshot..

Thanks again, I cannot remove the jpg from the post:
Not authorized
You are trying to visit an unauthorized page. This page cannot be displayed.

I suspect the user is not using AVG 2011, I cannot check at this moment (user offline and unreachable). But will check and get back to you.

Thanks
July 26, 2013 19:28 Re: Change License Key? #231842
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SylCS

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Re: Screenshot..

Well the user is finally on 2013, so I would please need to tool for that version. I will also update all users to that new version so I guess this will be the only version that I need.

Thanks for all your help,

Syl
July 26, 2013 22:46 Re: Change License Key? #231846
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BIG AL 43

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@ SyICS

OK, Just to keep you fully in the picture.. Regarding AVG (SMB) Team forum support bear in mind that it's now the weekend [11:46pm Friday evening] in the UK.. For your further guidance/info please refer to the availability Announcement post @ the top of the Information forum area.


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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July 29, 2013 11:10 Re: Change License Key? #231936
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Optic

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Hi SylCS,

2012, 2013 versions have been sent to your login address and the attachment showing your licence number has been removed.

Thanks,

Michael Allen

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http://www.avg.com



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August 4, 2013 21:04 Re: Change License Key? #232154
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danieljdoughty

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Join Date: 4.8.2013
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2012 script needed..

Hi,

Have a customer who renewed after expiration and I need this tool for 2012 please.

Thanks,
Dan
August 4, 2013 21:27 Re: Change License Key? #232155
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BIG AL 43

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@ danieljdoughty

Dan, Post #231846 will apply except it's now 10.27pm Sunday evening in the UK.


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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