We have a SBS2011 with Exchange 2010 SP2.
We use AVG mail server 2013 for Spam and virusscanning and excluded the directories after installing. (http://www.avg.com/nl-nl/faq.num-4512)
The server is running now for one year.
22 july the server stops processing mails. Internal, external no mail at all.
After starting the exchange transport service everything is going back to normal.
But when I open The AVG console and press "Update Now" I have exactly the same problem. No single mail is going through.
So I restart the exchange transport service and the server is processing mail like never before.
The problem is that sometimes AVG is starting his update, and I do not now when and how to disable that.
And better i want to solve this problem. But I cannot find any error in the application of other log files.
OK, Just to keep you fully in the picture.. Regarding AVG (SMB) Team forum support bear in mind that it's now the weekend [11:52pm Friday evening] in the UK.. For your further guidance/info please refer to the availability Announcement post @ the top of te Information forum area.
AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063 AlanHow-To Articles | FAQ | Free Support
This is not something we have come across before. How far through the update does AVG get before the Transport Service stops working. Is it when downloading the updates or when the update installation starts? (Progress is displayed under 'Reports' from the top of the UI)
Can we get the event logs and system information from the Server please?
Was this issue ever resolved? as we seem to have the same problem with 2013 build 3392, i have updated sbs2008 with exchange 2007 to 2013 a few weeks ago and from that moment Microsoft Exchange Transport runs extremely slow or stops responding all together.
I have uninstalled AVG completely and left the server running for a few days without a hitch, after reinstalling AVG 2013 for exchange Server the problem re-appears.
Thanks for your kind response Big Al, however, the question remains valid , was this issue ever solved? or am i condemned to update AVG manually from now on?
and for your information, its Monday 17:29 in the Netherlands now, thought i return the favor...
This should be fixed shortly by a program update or antispam update, not sure at the moment which.
- If you disable Program and Antispam update schedules in AVG (virus updates should not affect Exchange) > Options > Schedules. Mail should flow as normal. A scheduled task could be used to run this command at a specific time to avoid manually updating antispam: