We have 3 different PCs with 3 different OS. Our laptop has Windows 7; Family Safety is working fine. We have bsecure on both machines before today.
I just tried loading Family Safety on our XP machine. When I try to login using the tray or the icon on my PC, I can't login to change the filtering issue with yahoo (allow yimg.com). When I login at the website for my account I have no problem. I uninstalled the s/w twice, and I have changed the password, to no avail. I spoke with a customer representative who walked me through the same things I tried on my own. He had no solution other than to change the settings using my laptop. I am supposed to get a email back in few days from someone who might be able to help.
Looking at this forum, this has been a problem with quite a few people. Shouldn't there be a fix by now.