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June 18, 2013 18:47 AVG System Status Check Has Stopped Working #230423
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fedup2

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avg system status check has stopped working.. keeps popping up.....

Hi
I keep having a 'pop up' AVG system status check has stopped working. Nothing i do can get rid of it. I also had problems with a PC tune-up pop as well. I have uninstalled AVG, installed it again (twice now). I can't uninstall the free PC tune-up despite all the suggestions on the threads. It appears that several people have the same problem as me. What has gone wrong? Why is this keep happening and how can I stop it.

I also have AdAware security system installed. It was all working fine. I think the problem occurred when I installed the PC tune up as my PC was getting quite slow.

Any suggestions gladly welcome. Please can I have any suggestions in easy to understand steps. I am not a techy person.

thank you

http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=230321#post_230321
June 18, 2013 19:33 Re: AVG System Status Check Has Stopped Working #230425
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BIG AL 43

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fedup2 wrote
I also have AdAware security system installed

What protection does this actually provide?. Does it feature real-time residential protection?.


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Alan
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June 19, 2013 14:49 Re: AVG System Status Check Has Stopped Working #230454
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Pokornyz

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Hello fedup2,

In order to analyze your issue please provide us with more information (better description, screenshot, MSInfo output, process crash dump (Post-Mortem), etc).

Thank you



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June 19, 2013 18:12 Re: AVG System Status Check Has Stopped Working #230456
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fedup2

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reply to tech support..

It just says
Microsoft Windows

AVG System status check has stopped working
A problem caused the program to stop working correctly. Window will close the program and notify you if a solution is available.

Close program

I tried to do a screen dump of the page but that wouldn't work! I think you have screen prints of the same problem with other messages on here.

Thank you x
June 21, 2013 11:43 Re: AVG System Status Check Has Stopped Working #230516
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Pokornyz

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Hello fedup2,

In order to analyze your issue at least provide me with the Msinfo output.

Thanks



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June 21, 2013 12:37 Re: AVG System Status Check Has Stopped Working #230521
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fedup2

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ms info..

OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6002 Service Pack 2 Build 6002
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name LAURA-PC
System Manufacturer DIXONSXP
System Model DIXONSXP
System Type X86-based PC
Processor Intel(R) Pentium(R) Dual CPU T2370 @ 1.73GHz, 1733 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date OEM 1.11, 22/02/2008
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United Kingdom
Hardware Abstraction Layer Version = "6.0.6002.18005"
User Name Laura-PC\Maggie
Time Zone GMT Daylight Time
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 1.87 GB
Available Physical Memory 695 MB
Total Virtual Memory 3.98 GB
Available Virtual Memory 2.52 GB
Page File Space 2.16 GB
Page File C:\pagefile.sys
June 21, 2013 13:01 Re: AVG System Status Check Has Stopped Working #230523
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BIG AL 43

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@ fedup2

Please use Pokornyz's link as instructed for MSInfo output which displays a comprehensive view of your hardware, system components, and software environment.


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Alan
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June 21, 2013 13:14 Re: AVG System Status Check Has Stopped Working #230524
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fedup2

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not sure..

Hi

Isn't this what is I have provided? This was done using the manual way. If I try by the automatic way it ask for files/folders ????

June 21, 2013 20:48 Re: AVG System Status Check Has Stopped Working #230537
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fedup2

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Hello..

Hi. I haven't had a response. I'm not in broadband but a dongle so not online all the time. Will you be able to help me or if not I will have to go to PC World.
June 21, 2013 22:33 Re: AVG System Status Check Has Stopped Working #230539
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BIG AL 43

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@ fedup2

Please read the link again. You're actually supposed to send the complete MSInfo output file.

OK, Just to keep you fully in the picture regarding AVG Team forum support.. For your further guidance/info please refer to the availability Announcement post @ the top of the Information forum area. Please bear in mind that it's also now the weekend [00:33am Saturday morning] in Brno, Czech Rep..


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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