Folder AVG Forums » Other AVG products » Family Safety » Remove Family Safety
May 30, 2013 14:37 Re: Remove Family Safety #229713
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ann21lr

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Join Date: 30.5.2013
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Hi - could you please email me instructions to uninstall Family Safety.
Mine is refusing the password and it is severely restricting what I can do on my computer.
Thanks.
May 30, 2013 14:49 Re: Remove Family Safety #229714
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_malchys_

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Join Date: 2.5.2012
Posts: 1875
Hi ann21lr,

Removal instructions were sent to your e-mail address. Let me know if you've received them.

Thanks

KW: AVG#0007601958


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June 16, 2013 22:00 Re: Remove Family Safety #230322
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tdfriedrich

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Join Date: 16.6.2013
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nemethste wrote
Hello Brett,

I have sent you an E-mail with removal instructions.

Should you need any assistance or if you have any questions feel free to ask here on forums again.

Thank you.





Hello,

I too have issues removing Family Safety from my computer. Please send me the instructions as well.

Thank you
June 17, 2013 18:50 Re: Remove Family Safety #230381
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Christopher71

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Join Date: 17.6.2013
Posts: 2
I am still trying to get Besecure off my Win8 PC. I had not realized it was not compatible. Do you support the old branded name and removing it as well?

http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=230380#post_230380
July 2, 2013 14:31 Re: Remove Family Safety #230916
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_malchys_

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Hi guys,

I'm sorry for the delay.

@Christopher71: BSecure removal instructions can be found at http://www.avg.com/ww-en/faq.num-5365

@tdfriedrich: I've sent you removal instructions a few moments ago.

Thanks.

KW: AVG#0007725392


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September 22, 2013 19:37 Re: Remove Family Safety #234043
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aeglin

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Join Date: 22.9.2013
Posts: 1
I need to uninstall, please email me the instructions. Uninstall app is locked up on "Retrieving user information". I cannot get it to work with Windows 8.
September 25, 2013 15:36 Re: Remove Family Safety #234175
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_malchys_

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Join Date: 2.5.2012
Posts: 1875
Hi aeglin,

Removal instructions were sent to your e-mail address.

Thanks.

KW: AVG#0008035333


AVG Team
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October 6, 2013 20:58 Re: Remove Family Safety #234728
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setaf

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Join Date: 6.10.2013
Posts: 2
Hello,
I am having the same problem and have for several days. Phone help is nonexistent as I've been put on hold three times this weekend for 10-15 minutes. Can't talk to a live person. Last time it's been 20 minutes.
I can log in to my account, change settings and all, but it does not recognize my password to uninstall. Please email instructions for removal.Thank you.
October 8, 2013 05:12 Re: Remove Family Safety #234820
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Bombface

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Join Date: 8.10.2013
Posts: 1
Same problem - password fault, need to remove..

Hi - please email me the instructions for removing Family Safety when it won't accept a password. Getting same error message as above.
October 9, 2013 11:37 Re: Remove Family Safety #234907
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_malchys_

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Join Date: 2.5.2012
Posts: 1875
Hi guys,

I'm sorry for the wait! Instructions were sent a few moments ago. Let me know if you've received them.

Thanks,

KW: AVG#0008082565, AVG#0008082567


AVG Team
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