Folder AVG Forums » AVG SMB » AVG for servers » Email Delays With AVG 2013
April 11, 2013 19:22 Email Delays With AVG 2013 #227659
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Kurry

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Join Date: 11.4.2013
Posts: 1
I work for a company that manages other small companies networks and wondered if anyone else is having the same problem as us. We have recently upgrade all our clients to AVG 2013 including their respected servers. After the update and adding in the specific exceptions based on the version of each Exchange, a bunch of the clients have delayed to no emails at all. We reverted AVG back to 2012 on the server and all functions correctly. If anyone has any insight it would be helpful. Thanks.
April 12, 2013 07:33 Re: Email Delays With AVG 2013 #227688
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Optic

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Join Date: 27.10.2009
Posts: 939
Hi Kurry,

The only issue I have been aware of recently with Email Server edition was this one which is already fixed - http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=226326#post_226326

This would have affected the 2012 version as well so it does not sound related:

- Which version of Exchange is being used? Are all the Servers running the same version or are different versions of Exchange affected?
- Would you be able to upload the system\application event logs and system information from one of the Servers that had this issue?

Files can be uploaded to our FTP Server - http://www.avg.com/gb-en/faq.num-2142#num-2142

Thanks,

Michael Allen

AVG Customer Services

http://www.avg.com



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June 14, 2013 20:27 Re: Email Delays With AVG 2013 #230285
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edwinl

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Join Date: 14.6.2013
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Hi Kurry,

Did you get any resolution on this question? I'm experiencing the same issue across a couple of sites I look after also.
June 14, 2013 22:19 Re: Email Delays With AVG 2013 #230286
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BIG AL 43

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Join Date: 18.6.2009
Posts: 23797
@ edwinl

With the postings timescale involved & you don't receive anything from user kurry but still require assistance.. OK, Just to keep you fully in the picture.. Regarding AVG (SMB) Team forum support bear in mind that it's now the weekend in UK.. For your further guidance/info please refer to the availability Announcement post @ the top of the Information forum area.


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