May 11, 2013 10:13 Auto Renewal #228971
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micnew

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Join Date: 11.5.2013
Posts: 2
Hi I would like to cancel the auto renewal of my AVG PC Tune up program, online I get to this statement.
4 In the Auto Renewals column click the On switch next to your product, and then click Confirm. This will change the status to Off, and your account will not be charged automatically.
I do not see the Auto Renewals column therefore I cannot click the on switch.
Would you please cancel my Auto Renewal and oblige.
Yours sincerely Mike Newbold
angry
May 11, 2013 10:27 Re: Auto Renewal #228972
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BIG AL 43

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Join Date: 18.6.2009
Posts: 23796
@ micnew

OK Mike, Just to keep you fully in the picture regarding AVG Team forum support.. For your further guidance/info please refer to the availability Announcement post @ the top of the Information forum area. Please bear in mind that it's also now the weekend [12:27pm Saturday afternoon] in Brno, Czech Rep..


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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May 17, 2013 11:21 Re: Auto Renewal #229224
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Pokornyz

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Join Date: 29.11.2010
Posts: 8235
Hello micnew,

I just checked your account in our system and auto renewal of AVG PC TuneUp is already disabled.

Thank you



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