Folder AVG Forums » Other AVG products » Family Safety » Remove Family Safety
May 3, 2013 20:05 Re: Remove Family Safety #228691
Reply with Quote | Quick Reply | Top
walter thomas

Avatar

Novice
Join Date: 28.4.2013
Posts: 2
Uninstall?..

I need to uninstall, please email me the instructions. Uninstall app is locked up on "Retrieving user information". I never could get this product to work on my Win8 box.
May 3, 2013 22:29 Re: Remove Family Safety #228692
Reply with Quote | Quick Reply | Top
BIG AL 43

Avatar

Moderator
Join Date: 18.6.2009
Posts: 23799
@ walter thomas

Please bear in mind posting #224689 on Page 5 of this thread.


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
How-To Articles | FAQ | Free Support
May 5, 2013 21:53 Re: Remove Family Safety #228760
Reply with Quote | Quick Reply | Top
Mr Thicky

Avatar

Novice
Join Date: 13.2.2012
Posts: 5
Hi, I also need to uninstall Family Safety since my years subscription has expired, please email me the instructions on how to do this. Currently the uninstall process locks up on "Retrieving user information". Thanks.
May 10, 2013 16:12 Re: Remove Family Safety #228950
Reply with Quote | Quick Reply | Top
Mr Thicky

Avatar

Novice
Join Date: 13.2.2012
Posts: 5
Hello, please could someone from AVG respond to my request for an email detailing how to remove family safety, now my years subscription has expired?
Currently I have no way of making access changes (eg times the internet is available etc) where family safety has been installed.
Thanks
May 10, 2013 17:43 Re: Remove Family Safety #228957
Reply with Quote | Quick Reply | Top
BIG AL 43

Avatar

Moderator
Join Date: 18.6.2009
Posts: 23799
Mr Thicky wrote
Hello, please could someone from AVG respond to my request for an email detailing how to remove family safety

Have a look @ my previous post #228692.


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
How-To Articles | FAQ | Free Support
May 10, 2013 17:54 Re: Remove Family Safety #228958
Reply with Quote | Quick Reply | Top
timzebra

Avatar

Novice
Join Date: 3.5.2013
Posts: 3
I need to get the uninstall direction emailed to me as well.

I extremely dissatisfied with the support from AVG.

I could go on and on, but even though there is apparently no fix for the issue I am having AVG will not refund my purchase.

http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=228698#post_228698
May 11, 2013 15:02 Re: Remove Family Safety #228978
Reply with Quote | Quick Reply | Top
Mr Thicky

Avatar

Novice
Join Date: 13.2.2012
Posts: 5
Thanks for replying BIG AL 43, I understand the AVG guys can't be expected to monitor the forums 24/7, but the original request has been up nearly a week. Do you think it's likely they'll respond soon? Thanks
May 11, 2013 20:59 Re: Remove Family Safety #228982
Reply with Quote | Quick Reply | Top
BIG AL 43

Avatar

Moderator
Join Date: 18.6.2009
Posts: 23799
Mr Thicky wrote
the original request has been up nearly a week. Do you think it's likely they'll respond soon?

The AVG Team will most probably be dealing with any postings backlog that occurs in date order.


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
How-To Articles | FAQ | Free Support
May 19, 2013 17:40 Re: Remove Family Safety #229298
Reply with Quote | Quick Reply | Top
Mr Thicky

Avatar

Novice
Join Date: 13.2.2012
Posts: 5
Its been another week and still no response from AVG support ref email with instructions on how to remove Family Safety. Bumping the request back up the list.
AVG - please respond.
May 22, 2013 09:38 Re: Remove Family Safety #229387
Reply with Quote | Quick Reply | Top
Pokornyz

Avatar

Administrator
Join Date: 29.11.2010
Posts: 8235
Hello all,

In case you didn't receive refund, although you are experiencing major issue (it is not working) with our product, please submit all necessary information about order, issue, etc using customer feedback form at the http://www.avg.com/customer-feedback.

Thank you



AVG Team
How-To articles | FAQ | Free Support