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May 10, 2013 14:32 AVG Safe Search Crashing IE 10 #228935
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Rickusmc

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is this a known issue where IE 10 will hang until you disable safe search ?
May 13, 2013 08:43 Re: AVG Safe Search Crashing IE 10 #229018
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DavidPhillips

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Hi Rickusmc,

This isn't a known issue although we have seen one or two reports of this over the last few days.

Please send us an output of msinfo32: http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=144057

Also does IE10 hang when it is launched or only when attempting to access any particular site?

Best Regards,


David Phillips
AVG Customer Services

http://www.avg.com



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May 13, 2013 13:08 Re: AVG Safe Search Crashing IE 10 #229037
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Rickusmc

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I called AVG tech support and was told a fix is being worked on, we have a few hundred users at my work and everyone who has IE hang then crash has safe search enabled and disabling it fixes the issue. next computer i see it happen too I will send you the log
September 10, 2013 14:39 Re: AVG Safe Search Crashing IE 10 #233579
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Rickusmc

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Bump
September 12, 2013 08:44 Re: AVG Safe Search Crashing IE 10 #233649
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Optic

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Hi Rickusmc,

Can we get the system information from any of the affected machines as requested by David in this post please?

http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=229018#post_229018

Thanks,

Michael Allen

AVG Customer Services

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