Folder AVG Forums » Other AVG products » Family Safety » Cannot Cancel BSecure
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April 18, 2013 18:39 Re: Cannot Cancel BSecure #228052
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PCSScott

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Join Date: 18.4.2013
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Cancel..

I want to cancel my account too.
How do I do this?
April 18, 2013 19:07 Re: Cannot Cancel BSecure #228054
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BIG AL 43

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PCSScott wrote
I want to cancel my account too

If you require forum assistance with this it can only be achieved thro' the AVG Team.. OK, Just to keep you fully in the picture regarding AVG Team forum support.. For your further guidance/info please refer to the availability Announcement post @ the top of the Information forum area. Please bear in mind that it's also now 9:07pm Thursday evening in Brno, Czech Rep..


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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April 26, 2013 08:16 Re: Cannot Cancel BSecure #228339
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Pokornyz

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Hello PCSScott,

Your BSecure Account has been deactivated.

Thank you



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April 30, 2013 19:23 Re: Cannot Cancel BSecure #228582
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LynziM

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Join Date: 30.4.2013
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I want to cancel my BSecure autorenewal but have not heard back from technical support..

I contacted technical support through the contact us form. I have not heard back from them and so I have contacted them a second time. I would like my account cancelled immediately as my auto renew date is approaching at the beginning of May and it will not let me delete my credit card number from the billing information.

Please assist in cancelling my account as soon as possible.

Thank you.
May 13, 2013 12:33 Re: Cannot Cancel BSecure #229033
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Pokornyz

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Hello LynziM,

Your BSecure Account has been deactivated.

Thank you



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May 17, 2013 18:39 Re: Cannot Cancel BSecure #229251
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Pippen3000

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Join Date: 6.5.2013
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I too have been seeking to have my account deactivated before I am charged again for another year. I submitted 3-4 messages to Bsecure support, but have received no response. May I please receive some assistance soon? This has become quite frustrating.
May 17, 2013 19:10 Re: Cannot Cancel BSecure #229252
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BIG AL 43

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Pippen3000 wrote
May I please receive some assistance soon?

Please refrain from carrying out multiple postings in different threads. This was the reply that you actually received from the AVG Team to your other post.


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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May 22, 2013 07:40 Re: Cannot Cancel BSecure #229383
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Pokornyz

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Hello Pippen3000,

Unfortunately I am not able to find email address used during registration on this forum connected to any Bsecure/AVG Family Safety account.

If you still need my assistance please provide us with some identification.

Thank you



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June 17, 2013 12:24 Re: Cannot Cancel BSecure #230354
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Mark9422

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Join Date: 17.6.2013
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Trying To Cancel Account..

Hello

I have sent several emails requesting a deactivation of my BSecure account as BSecure services are no longer needed. I have not yet received a confirmation and would like to cancel my account before the next automatic renewal. Kindly close my account today.

Thank you.

Edit.. The email address associated with my account (above post) is:

---- email address removed ---- to protect you from spammers. Available to AVG personnel in your forum 'Profile'.

Please cancel this account today as we no longer need BSecure services.

Thank you
June 17, 2013 12:26 Disapproved post #230355
Mark9422

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The post has been evaluated as inappropriate and therefore it was disapproved.
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