Folder AVG Forums » AVG for Mobile » AVG for Android » [SOLVED] Call & Message Blocker Is Not Blocking SMS
Page 2 of 3 ‹‹123››
April 17, 2013 13:11 Re: Call & Message Blocker Is Not Blocking SMS #227957
Top
Dimandas

Avatar

Novice
Join Date: 28.1.2013
Posts: 62
_malchys_, When touch with me ? It's been a week has passed.
April 17, 2013 14:42 Re: Call & Message Blocker Is Not Blocking SMS #227973
Top
_malchys_

Avatar

Administrator
Join Date: 2.5.2012
Posts: 1875
Hi Dimandas,

I'm sorry for the delay. Developers have all information they need at the moment and they are investigating the source of this issue. We will contact you either here or on your e-mail once it's fixed.

Thanks.



AVG Team
How-To articles | FAQ | Free Support
April 17, 2013 16:01 Re: Call & Message Blocker Is Not Blocking SMS #227981
Top
Dimandas

Avatar

Novice
Join Date: 28.1.2013
Posts: 62
Thanks for the reply.
I will wait to repair.
Recently I updated AVG AntiVirus Free for Android to 3.1.1.2.178334 and the problem has not gone away.

And what of the asterisk appears in messages ?
And what it does when you click on it ?
1.jpg
April 18, 2013 12:47 Re: Call & Message Blocker Is Not Blocking SMS #228037
Top
_malchys_

Avatar

Administrator
Join Date: 2.5.2012
Posts: 1875
And what of the asterisk appears in messages ?
And what it does when you click on it ?

Could you please send us screenshot of whole message?

Thanks.



AVG Team
How-To articles | FAQ | Free Support
April 18, 2013 13:14 Re: Call & Message Blocker Is Not Blocking SMS #228039
Top
Dimandas

Avatar

Novice
Join Date: 28.1.2013
Posts: 62
It was discovered that if a page refresh the star disappears.
1.jpg
April 18, 2013 14:15 Re: Call & Message Blocker Is Not Blocking SMS #228043
Top
_malchys_

Avatar

Administrator
Join Date: 2.5.2012
Posts: 1875
Ah I see... new reply is marked by that star:smile:



AVG Team
How-To articles | FAQ | Free Support
April 18, 2013 15:15 Re: Call & Message Blocker Is Not Blocking SMS #228046
Top
Dimandas

Avatar

Novice
Join Date: 28.1.2013
Posts: 62
It is clear.
I even something and not thought about it. :smile:
Thanks for the help.
April 30, 2013 15:40 Re: Call & Message Blocker Is Not Blocking SMS #228574
Top
Dimandas

Avatar

Novice
Join Date: 28.1.2013
Posts: 62
_malchys_, There is some information on the problem ? It has been 13 days.
Developers have been able to reproduce the problem ?
They need more information ?
Since that time, I found another critical mistake.
If you block the call of a man in AVG and at the same time put there "to move in silent mode" . Then when you remove the check mark, if you call the man a phone switches to the "no sound". Sometimes when that person calls you call will be dropped . It is possible that when a certain person called to the phone the phone switched to silent mode (I'm not sure) . When removing AVG problem disappeared. AVG I plan to reinstall later, now no opportunities.
May 2, 2013 13:52 Re: Call & Message Blocker Is Not Blocking SMS #228652
Top
_malchys_

Avatar

Administrator
Join Date: 2.5.2012
Posts: 1875
Hi Dimandas,

We are sorry for such prolonged communication. I've discussed it with responsible person today and developers would like to ask you for the name of SMS application (native or 3rd party) you are using as well as screenshot showing the SMS's listed in the SMS app you use.

If you block the call of a man in AVG and at the same time put there "to move in silent mode" . Then when you remove the check mark, if you call the man a phone switches to the "no sound". Sometimes when that person calls you call will be dropped . It is possible that when a certain person called to the phone the phone switched to silent mode (I'm not sure).

We are aware of this issue and developers are working on a fix. There is no need for sending any data at the moment.

Thanks.

KW: 111433


AVG Team
How-To articles | FAQ | Free Support
May 2, 2013 16:18 Re: Call & Message Blocker Is Not Blocking SMS #228660
Top
Dimandas

Avatar

Novice
Join Date: 28.1.2013
Posts: 62
_malchys_,
Program for SMS views called "Сообщения" (screenshot 1).
I'm not sure that you understood correctly but I hope this is what you need (screenshot 2).
1!.jpg2!.jpg
Page 2 of 3 ‹‹123››