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April 12, 2013 08:40 AVG Admin Server Compatibility & Filter #227692
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AD_forum_guest

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Dear AVG Support,

We use AVG Admin Server 2012-r2052 on Linux to update Windows clients installed with AVG Antivirus Business Edition 2012 without any major problems.

Questions:

1. Now that AVG Antivirus 2013 has been released we faced that clients with AVG Antivirus 2013 are not able to download updates from our AVG Admin Server. The server log says that the client tries to connect, but the update process has failed all the time. So it there any incompatibility between these products?
If yes, what product you can offer on Linux to keep similar functionality that AVG Admin Server 2012-r2052 has? Or should we change to Windows Admin server?

2. How we could remove the old host from the following list, or create a specific filter on it?
http://hostname:4158/allstations.html

This list seem to be contained all hosts conneted to the server from the time it has been created. It may be disturbing and unnecessary.
In the other hand, the Proxystation list could be the right list we need but it doesn't show all fields that Allstation does.
http://hostname:4158/proxystations.html

Thank you for your response in advance.

April 15, 2013 16:23 Re: AVG Admin Server Compatibility & Filter #227853
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Optic

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Hi AD_forum_guest,

Unfortunately there are no plans for AVG 2013 Linux Server. A Windows Admin Server would be your only option for 2013 workstations, the 2012 console won't reply to any requests from a 2013 client.

How we could remove the old host from the following list, or create a specific filter on it? http://hostname:4158/allstations.html

In order to delete stations from the Linux Console, without editing the Firebird database directly, the easiest way to delete stations is by installing the Windows 2012 Admin version on a workstation > In the Admin Console > DataCenter > Connect to AVG DataCenter > Enter the IP address of the Linux Server:4158. You can then delete any old stations\servers using the Windows UI.

Thanks,

Michael Allen

AVG Customer Services

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April 17, 2013 11:51 Re: AVG Admin Server Compatibility & Filter #227950
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AD_forum_guest

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Hi Optic,

Many thanks for your prompt help!
According to your reply we should start to think about Windows solutions then.

Best regards,
AD_forum_guest

April 29, 2013 03:09 Re: AVG Admin Server Compatibility & Filter #228473
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James-Ang

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Optic wrote
Hi AD_forum_guest,

Unfortunately there are no plans for AVG 2013 Linux Server. A Windows Admin Server would be your only option for 2013 workstations, the 2012 console won't reply to any requests from a 2013 client.

How we could remove the old host from the following list, or create a specific filter on it? http://hostname:4158/allstations.html

In order to delete stations from the Linux Console, without editing the Firebird database directly, the easiest way to delete stations is by installing the Windows 2012 Admin version on a workstation > In the Admin Console > DataCenter > Connect to AVG DataCenter > Enter the IP address of the Linux Server:4158. You can then delete any old stations\servers using the Windows UI.

Thanks,

Michael Allen

AVG Customer Services

http://www.avg.com



Join the AVG community!

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Hi,

I'm disappointed to hear that Remote Administration via Linux Server is dropped since it's the most appropriate & cost-efficient way to manage roaming clients by running along-side Linux server without having to pay licensing cost just to run a Windows Web Server to manage roaming users?

Can't there be more consideration for this? Or, an alternative instead of going purely Windows-based?

Regards,
James.
April 29, 2013 12:48 Re: AVG Admin Server Compatibility & Filter #228507
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Optic

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Hi James-Ang,

It shouldn't make any difference cost wise, the Windows based console can be installed onto any Windows based operating system from XP onwards. For machines that are outside the domain, users usually use the external IP address of the machine hosting the admin console and forward ports.

We do have an alternative to the Admin Console, it is the Cloud based product which uses a web based portal, this is not currently available across all regions at the moment though so not sure

http://www.avg.com/cloudcare/gb-en/homepage.html

Hope that helps.

Michael Allen

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May 9, 2013 04:03 Re: AVG Admin Server Compatibility & Filter #228864
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James-Ang

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Hi Michael,

Optic wrote

It shouldn't make any difference cost wise, the Windows based console can be installed onto any Windows based operating system from XP onwards. For machines that are outside the domain, users usually use the external IP address of the machine hosting the admin console and forward ports.

I'm not bias against Windows-based machine but it's much more dangerous to use a normal Windows XP just to host AVG Admin with an external IP even with Port forwarding.
Furthermore, it's a waste of hardware resources.
Using a Windows Server based machine will incur licensing costs too.
Thus, there is significant one-time & recurring cost involved especially on M$ part.
This is placing unnecessary cost just to run an administrative kit.

Having the AVG Linux Server version would allows it to be hosted on more secure platform even on a cloud Linux-machine; isolating it physically & logically from the internal network. Even co-locating along side Web-host machine. Efficiency & cost-saving as compared to Windows-based solution!

Optic wrote

We do have an alternative to the Admin Console, it is the Cloud based product which uses a web based portal, this is not currently available across all regions at the moment though so not sure

http://www.avg.com/cloudcare/gb-en/homepage.html

Hope that helps.

Is this cloud-based AVG Admin Console running on top of Windows-based OS machines?
I do hope NOT. wink
And does it come free as part of buying SMB version of AVG?

What use to be a beautiful & cost-saving deployment & management model for an Antivirus product has now become dependence on the mercy of M$ licensing nightmare to the end-user. angry

Thus, I strongly ask that AVG Admin Server for Linux to be continue to support small business users with limited resources & expenditure budget. smile

Thank you.

James Ang.
May 9, 2013 08:02 Re: AVG Admin Server Compatibility & Filter #228873
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DavidPhillips

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Hi James-Ang,

The CloudCare console is webbased and can be accessed from any browser. There is also a app for IOS.There will be no additional charge for use of the console.

I will pass on your feedback concerning the non-availability of AVG Admin for Linux.

AVG 2013 for Linux has been released. The main change is that there is now only a free version, however, we have removed all limitations on licensing so it can be used in a corporate environment.

Further information can be found on this post: http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=223054

Best Regards,

David Phillips
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May 10, 2013 04:06 Re: AVG Admin Server Compatibility & Filter #228908
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James-Ang

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Hi David,

DavidPhillips wrote
Hi James-Ang,

The CloudCare console is webbased and can be accessed from any browser. There is also a app for IOS.There will be no additional charge for use of the console.

Does the CloudCare console function as the like of the Admin Server for End-user?
The video on the page shows that for Vendor/Reseller.

DavidPhillips wrote
I will pass on your feedback concerning the non-availability of AVG Admin for Linux.

Thank you so much for understand the situation of SMB user and I do hope that a favorable decision can be made to keep AVG Admin for Linux ongoing for SMB.

For me, 90% are running Windows-based workstations and I hope that the AVG Admin Server can be residing on Linux Server so that it cuts down significantly the M$ licensing cost. As such, I'm delaying the upgrade to 2013. disappointed

DavidPhillips wrote
AVG 2013 for Linux has been released. The main change is that there is now only a free version, however, we have removed all limitations on licensing so it can be used in a corporate environment.

Further information can be found on this post: http://forums.avg.com/gb-en/avg-forums?sec=thread&act=show&id=223054

Thank you AVG for contribution to the Linux end-users. smile

James Ang.