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March 28, 2013 21:37 Live Support #226882
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jkist

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Join Date: 6.7.2012
Posts: 3
I have not been able to connect to livekive for 2 weeks. the message says cannot connect to network. I've been on hold for live support for 36 minutes and this is after I've been told twice they need to get me to a specialist. So what is up with this.

Now I'm wondering if the antivirus software works. What is the value I'm getting for my money spent.

Can anybody help me
March 28, 2013 23:22 Re: Live Support #226887
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BIG AL 43

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Join Date: 18.6.2009
Posts: 23803
@ jkist

OK, Just to keep you fully in the picture regarding AVG Team forum support.. For your further guidance/info please refer to the availability Announcement post @ the top of the Information forum area. Please bear in mind that it's now 12:22am Friday morning in Brno, Czech Rep..


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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April 9, 2013 07:49 Re: Live Support #227479
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Pokornyz

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Join Date: 29.11.2010
Posts: 8235
Hello jkist,

In order to analyze your issue please provide us with log files according to this post and Msinfo output.

Thank you



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