Free AVG 2011
I cannot activate Identity Protection. I get the error: "an error has occurred when saving the configuration. an unexpected error in the IDP component."
I am a senior citizen and have no idea what the actually means for the safety of my computer and how to fix it. I did run a full computer scan and nothing was found.
Thank you so much for this help!

@ soczin

Your posting has been split away from where you posted to form a new thread.. AVG 2011..

Have a look @ this link http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=185154 but for AVG 2011 use AVG10 files.

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AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan

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How-To Articles | FAQ | Free Support

May need help..

Thank you for the link. I have opened it, but am not sure I will be able to do everything there. My computer skills my not be up to this. I will try.

Hello soczin,

Start with providing us with Msinfo output(follow article step by step and if there is something unclear ask here).

Thank you

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AVG Team
How-To articles | FAQ | Free Support
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