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March 5, 2013 11:19 [SOLVED] AVG PC Tuneup Key Won't Work #225555
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Evidyl

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Join Date: 5.3.2013
Posts: 3
I been trying to activate avg pc tuneup with a new license key, but I get an error message "The product key you entered belongs to another AVG product", I tried using same key on an older version of avg pc tuneup and still didn't work. I looked thru forums for similar problems and nothing works.
March 6, 2013 09:30 Re: AVG PC Tuneup Key Won't Work #225596
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_malchys_

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Join Date: 2.5.2012
Posts: 1875
Hi Evidyl,

I've checked our records and found that your AVG PC TuneUp license expired in the end of the February. Your currently active license is for the AVG Internet Security (3 computers). I recommend visiting the AVG Renewal Center if you would like to renew your AVG PC TuneUp license.

Thanks.



AVG Team
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March 7, 2013 22:01 Re: AVG PC Tuneup Key Won't Work #225686
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Evidyl

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Join Date: 5.3.2013
Posts: 3
sorry but I do have a new product key for avg pc tuneup, that I bought from newegg.com , which I contacted them about having problem with product key they gave me, and they advised me to contact avg support. now I don't know if I should post the product key they gave me on this post where every one can see it, but i attached a .jpeg file with product key that I'm having problems with.

Edit: Screenshot redacted
KW: LN-51476597
March 7, 2013 22:58 Re: AVG PC Tuneup Key Won't Work #225688
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BIG AL 43

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Join Date: 18.6.2009
Posts: 23783
@ Evidyl

OK, Just to keep you fully in the picture regarding AVG Team forum support.. For your further guidance/info please refer to the availability Announcement post @ the top of the Information forum area. Please bear in mind that it's also now 11:58pm Thursday evening in Brno, Czech Rep..


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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March 8, 2013 10:56 Re: AVG PC Tuneup Key Won't Work #225711
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_malchys_

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Join Date: 2.5.2012
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Hi Evidyl,

You should be contacted by sales department with further information soon. Let me know if you are not in 24 hours.

Thanks.



AVG Team
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March 9, 2013 07:17 Re: AVG PC Tuneup Key Won't Work #225751
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Evidyl

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Join Date: 5.3.2013
Posts: 3
Thank you, sales department person was able to help me and solved my problem.
March 15, 2013 10:35 Re: AVG PC Tuneup Key Won't Work #226045
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Pokornyz

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Join Date: 29.11.2010
Posts: 8233
Hello Evidyl,

We are happy to see that your issue is resolved.

Thank you for posting back.



AVG Team
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