Hello all,

I would like to let you know that your issue was transferred to our development.

In case you are experiencing same issue please uninstall AVG Security Toolbar.

We will keep you informed in this thread as soon as our developers investigate the issue further.

Thank you

Edit.. Toolbar link added.

kw 109196

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Same problem here. Deleting and then making the file read-only solves it.

Hello all,

I would like to inform you that this issue has been fixed and released.

Thank you

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I suppose I found it...

Hello, I am belgian, and I had the same problem.
I thus put it on read only and it stops growing. But I had send a mail to Avg to ask what it was possible to do further... The answer asked me to make a print screen to understand what I was asking....
Doing this, I readed quickly the text of the "txt" and saw that there was also question of "Firefox".
I use no more Firefox but launched "search" on Firefox, and saw that there stayed on the computer a lot of not deleted parts, that I deleted at once.
And all was away, also "Toolbar_log.txt", and it came not back!
Now, one hour later, everything stays OK!
Thus, try that and telle me what!
AVG is contacted. Wait and see!

Not too much translating faults? ;O)

Hello Pokornyz:

I am currently running AVG2013, updated, and I am still having this same problem.

KennisonDF

http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=226676

Add 1 to the list..

I leave my computer on 24/7 because I run a lot of programs in the background (BOINC, etc.). Beginning a few weeks ago, my computer's memory would be so full that I couldn't even close programs. Eventually, I would get a BSOD and the system would reboot. I then used Process Explorer to find the culprit, but it doesn't show any programs using that much memory (over 2 gigs in this case). Eventually I resorted to killing processes 1-by-1 until I saw a huge drop in memory consumption. Of course, the culprit turned out to be vprot.exe.

I checked my toolbar_log.txt file and found that it would grow to over 500 meg in just 7 minutes after boot. Looking at the details of the log file, I think the toolbar app is stuck in some sort of initialization with Firefox. Funny thing is I don't have Firefox installed. Maybe I did at one point (can't recall). Now I only have Chrome and IE.

I'm guessing a lot of people are having these problems and aren't able to track it down to AVG's toolbar, so they aren't able to complain about it. Please elevate the priority of this item!

Thank you!


Note, the log data below repeats over and over every couple seconds.

21:54:56 | CFirefoxBrowser::CFirefoxBrowser() - start ||

21:54:56 | CSystemCommands::GetSafeEnv, (zstring) - start ||

21:54:56 | CSystemCommands::GetSafeEnv - (bool) - start ||

21:54:56 | CSystemCommands::GetSafeEnv, varName = |TEMP ||

21:54:56 | CSystemCommands::GetSafeEnv, returns:  = |C:\Users\XXXXX\AppData\Local\Temp ||

21:54:56 | CFirefoxBrowser::CFirefoxBrowser() - INI = |C:\Users\XXXXX\AppData\Local\Temp\installer_cfg.ini ||

21:54:56 | CINIReader::Init - path = |C:\Users\XXXXX\AppData\Local\Temp\installer_cfg.ini ||

21:54:56 | CINIReader::Init - init = |false ||

21:54:56 | CFirefoxBrowser::CFirefoxBrowser() - failed to read INI file, try to get info from INI backup in registry. ||

21:54:56 | CRegistry::Init - created path = |SOFTWARE\AVG Security Toolbar ||

21:54:56 | CRegistry::Init - created path = |SOFTWARE\AVG SafeGuard toolbar\Initialize\General ||

21:54:56 | CRegistry::Init - created path = |SOFTWARE\AVG Security Toolbar ||

21:54:56 | CRegistry::Init - created path = |SOFTWARE\AVG SafeGuard toolbar\Initialize\DSP ||

21:54:56 | CFirefoxBrowser::laughing:etermineFFProfilesDir - start ||

21:54:56 | CSystemCommands::GetSafeEnv, (zstring) - start ||

21:54:56 | CSystemCommands::GetSafeEnv - (bool) - start ||

21:54:56 | CSystemCommands::GetSafeEnv, varName = |APPDATA ||

21:54:56 | CSystemCommands::GetSafeEnv, returns:  = |C:\Users\XXXXX\AppData\Roaming ||

21:54:56 | CFirefoxBrowser::laughing:etermineFFProfilesDir - Firefox Folder = |C:\Users\XXXXX\AppData\Roaming\Mozilla\Firefox\Profiles\ ||

21:54:57 | CFirefoxBrowser::RefreshDspUrl , start ||

21:54:57 | CRegistry::Init - created path = |SOFTWARE\AVG Security Toolbar ||

21:54:57 | CRegistry::Init - created path = |SOFTWARE\AVG SafeGuard toolbar\Initialize\General ||

21:54:57 | CRegistry::Init - created path = |SOFTWARE\AVG SafeGuard toolbar\FF ||

21:54:57 | CFirefoxBrowser::IsHostBrowser,FF  = |0 ||

21:54:57 | CFirefoxBrowser::RefreshDspUrl - NOT host Browser , Exit ||

Hello all,

Can you please try seeing if reinstalling Toolbar using latest package helps on your issue?

Thank you

---

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I'm having this problem as well, even though I don't think I ever chose to install the toolbar (and I don't want to install it). I ran the toolbar uninstaller, but it didn't fix the problem.

I was able to stop the file from growing by making it read-only, but is there a permanent fix for this?

Question to the AVG-techies..

It seems that this is a continuous problem. The ONLY working way to fix it looks to be make the "toolbar_log.txt" read only.

WHAT, if any, effect does this have on the AVG-antivirus system. Does the AVG still run correctly?

Hello all,

For help on your issue please try reinstalling AVG Toolbar using latest installer.

Thank you

---

AVG Team
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Computer not working? Laptop slowing down?
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