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February 27, 2013 01:30 Installing AVG File Server Antivirus 2013 On Server 2008 #225278
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abcd12345

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Join Date: 22.2.2013
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I recently bought AVG 2013 File Server Business Edition and am looking forward to using it on our server. A little background on the server, It has the following Roles and services:

Domain Controller
DNS
DHCP
RRAS
Terminal Services
OpenVPN Services
File Services
IIS
sql express 2005

The OS is server 2008 standard. It has a raid 5 configuration and 8 gb of ram. Xeon Quad Core

There are a total of 6 users and 1 admin on the computer, so I bought the 10 connection license just to cover my bases.

My question is how should I go about installing the software on the server? Should I exclude Online Shield, LinkScanner, Personal Email Scanner, and firewall when doing a custom install on the server? Do I need to configure file and extension exclusions in the antivirus program? Any Advice would be greatly appreciated.
February 27, 2013 09:46 Re: Installing AVG File Server Antivirus 2013 On Server 2008 #225286
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Optic

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Hi abcd12345,

Please use the latest AVG for Servers installation file from this link:

http://www.avg.com/gb-en/download.prd-fsc

The AVG for Servers file does not contain any of the Online Shield, LinkScanner, Firewall components. The only thing that you may not want to install is the AVG for Sharepoint plugin included with this file (This plugin is only available if Sharepoint is installed on the Server).

The only file excludes we recommend are the ones for Exchange if installed on the Server. These can be found here - FAQ #4512

Databases may need excluding from the On access scanner if you notice any slowdown after installing AVG. Instructions for adding an exclusion - FAQ #5187

Hope this answers the questions. Please let us know if you need anything else.

Thanks,

Michael Allen

AVG Customer Services

http://www.avg.com



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August 29, 2013 18:14 Re: Installing AVG File Server Antivirus 2013 On Server 2008 #233114
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-Dakx-

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Errr...

Ummm, how has no one mentioned the following MS KB article?

http://support.microsoft.com/kb/822158/en-us

The above is absolutely critical when installing any AV on a Domain Controller. The article lists specific exclusions you should add.
March 13, 2014 18:38 Re: Installing AVG File Server Antivirus 2013 On Server 2008 #241161
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justlikethat79

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AVG? So what is your Answer?..

Avg,

I would like an official answer on -Dakx- response.

I have normally added these exceptions. So my curiosity lies in do you provide those exclusions automatically that are listed in the Microsoft KB article

http://support.microsoft.com/kb/822158/en-us

Or should I go through and add these exceptions for Windows Updates and Domain Controller replication etc??

Please provide an official answer on this.

Thank you,
justlikethat79
March 14, 2014 15:21 Re: Installing AVG File Server Antivirus 2013 On Server 2008 #241182
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Optic

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Hi justlikethat79,

We do have an FAQ for the DHCP directory as well - FAQ #4525, my mistake for not including it previously. The exclusions are not done automatically and need applying after installation.

As the Microsoft article states, adding all the excludes listed there may make the network less secure, so it's up to the individual whether to exclude all the files mentioned in the MS Kb, AVG only has recommended FAQ's for the Exchange and DHCP folders.

Please let us know if you need anything else.

Thanks,

Michael Allen

AVG Customer Services

http://www.avg.com



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