Folder AVG Forums » AVG 2013 » AVG 2013 » ReOfferCampaign.exe Has Encountered An Error
February 21, 2013 16:11 ReOfferCampaign.exe Has Encountered An Error #224977
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Lupty

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Join Date: 21.2.2013
Posts: 2
ReOfferCampaign.exe has encountered a problem and needs to close.

Is the message I get everytime I am starting my computer. (Windows XP using AVG Anti-Virus Free 2013)
I can click for more information and get

Error Signature:
AppName: roc_jan2013_av.exe AppVer: 14.0.0.19 ModName: ieframe.dll
ModVer: 8.0.6001.19394 Offset: 000bfeff

The only option is "close"

The computer boots normally. AVG is running fine near as I can tell.

I have gone in and renamed a file ROC.exe and roc_jan2013_av.exe and the problem still happens on reboot. I have gone to msconfig and unchecked avgui and this error still happens.

Will uninstalling AVG and re-installing it cure this problem? What is launching this ReOfferCampaign.exe?

Suggestions?
February 25, 2013 09:27 Re: ReOfferCampaign.exe Has Encountered An Error #225170
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Pokornyz

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Posts: 8235
Hello Lupty,

In order to analyze your issue please provide us with more information (better description, screenshot, MSInfo output, etc).

Thank you



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March 5, 2013 16:17 Re: ReOfferCampaign.exe Has Encountered An Error #225569
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peterbianc

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Join Date: 16.2.2011
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peterb..

I have the same problem and this is the file content that would be sent as the error report
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="ROC_JAN2013_AV.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="avg.exe" SIZE="2942544" CHECKSUM="0x399A1C61" BIN_FILE_VERSION="14.0.0.14" BIN_PRODUCT_VERSION="14.0.0.14" PRODUCT_VERSION="14, 0, 0, 14" FILE_DESCRIPTION="AVG Installer" PRODUCT_NAME="AVG Installer" FILE_VERSION="14, 0, 0, 14" ORIGINAL_FILENAME="AVG Installer" INTERNAL_NAME="AVG Installer" LEGAL_COPYRIGHT="Copyright (C) 2012" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2D208A" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.0.14" UPTO_BIN_PRODUCT_VERSION="14.0.0.14" LINK_DATE="12/18/2012 08:55:43" UPTO_LINK_DATE="12/18/2012 08:55:43" VER_LANGUAGE="English (United States) [0x9]" />
<MATCHING_FILE NAME="avguidx.dll" SIZE="247808" CHECKSUM="0x120B1AAA" BIN_FILE_VERSION="2012.0.0.1" BIN_PRODUCT_VERSION="2012.0.0.1" PRODUCT_VERSION="2012, 0, 0, 1" FILE_DESCRIPTION="AVG UID module" COMPANY_NAME="AVG Technologies CZ, s.r.o." PRODUCT_NAME="AVG Internet Security" FILE_VERSION="2012, 0, 0, 1" ORIGINAL_FILENAME="avguidx.dll" INTERNAL_NAME="avguidx" LEGAL_COPYRIGHT="Copyright (C) AVG Technologies 2011" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x4988D" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2012.0.0.1" UPTO_BIN_PRODUCT_VERSION="2012.0.0.1" LINK_DATE="06/09/2011 12:03:59" UPTO_LINK_DATE="06/09/2011 12:03:59" VER_LANGUAGE="Czech [0x405]" />
<MATCHING_FILE NAME="MachineIdCreator.exe" SIZE="157000" CHECKSUM="0x12C52CF7" BIN_FILE_VERSION="14.0.0.6" BIN_PRODUCT_VERSION="14.0.0.6" PRODUCT_VERSION="14, 0, 0, 6" FILE_DESCRIPTION="MachineIdCreator Application" PRODUCT_NAME="MachineIdCreator" FILE_VERSION="14, 0, 0, 6" ORIGINAL_FILENAME="MachineIdCreator.exe" INTERNAL_NAME="MachineI" LEGAL_COPYRIGHT="Copyright (C) 2011" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2CE93" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.0.6" UPTO_BIN_PRODUCT_VERSION="14.0.0.6" LINK_DATE="12/18/2012 08:56:20" UPTO_LINK_DATE="12/18/2012 08:56:20" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ROC.exe" SIZE="1234000" CHECKSUM="0x1D28468B" BIN_FILE_VERSION="14.0.0.19" BIN_PRODUCT_VERSION="14.0.0.19" PRODUCT_VERSION="14.0.0.19" FILE_VERSION="14.0.0.19" ORIGINAL_FILENAME="ReOfferCampaign.exe" INTERNAL_NAME="ReOfferCampaign.exe" LEGAL_COPYRIGHT="Copyright (C) 2011 . All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x130D2B" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.0.19" UPTO_BIN_PRODUCT_VERSION="14.0.0.19" LINK_DATE="01/17/2013 21:14:00" UPTO_LINK_DATE="01/17/2013 21:14:00" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ROC_JAN2013_AV.exe" SIZE="1234000" CHECKSUM="0x1D28468B" BIN_FILE_VERSION="14.0.0.19" BIN_PRODUCT_VERSION="14.0.0.19" PRODUCT_VERSION="14.0.0.19" FILE_VERSION="14.0.0.19" ORIGINAL_FILENAME="ReOfferCampaign.exe" INTERNAL_NAME="ReOfferCampaign.exe" LEGAL_COPYRIGHT="Copyright (C) 2011 . All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x130D2B" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.0.19" UPTO_BIN_PRODUCT_VERSION="14.0.0.19" LINK_DATE="01/17/2013 21:14:00" UPTO_LINK_DATE="01/17/2013 21:14:00" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="safeguard.exe" SIZE="2940496" CHECKSUM="0xB9EA1191" BIN_FILE_VERSION="14.0.0.14" BIN_PRODUCT_VERSION="14.0.0.14" PRODUCT_VERSION="14, 0, 0, 14" FILE_DESCRIPTION="AVG Installer" PRODUCT_NAME="AVG Installer" FILE_VERSION="14, 0, 0, 14" ORIGINAL_FILENAME="AVG Installer" INTERNAL_NAME="AVG Installer" LEGAL_COPYRIGHT="Copyright (C) 2012" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x0" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2D4E52" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="14.0.0.14" UPTO_BIN_PRODUCT_VERSION="14.0.0.14" LINK_DATE="12/18/2012 08:55:43" UPTO_LINK_DATE="12/18/2012 08:55:43" VER_LANGUAGE="English (United States) [0x9]" />
<MATCHING_FILE NAME="Setup.exe" SIZE="16464" CHECKSUM="0xF7C03FA7" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1" FILE_DESCRIPTION="Setup Application" PRODUCT_NAME="Setup Application" FILE_VERSION="1, 0, 0, 1" ORIGINAL_FILENAME="Setup.exe" INTERNAL_NAME="Setup" LEGAL_COPYRIGHT="Copyright (C) 2012" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF5BE" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="01/13/2013 13:23:12" UPTO_LINK_DATE="01/13/2013 13:23:12" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="ieframe.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="ieframe.dll" SIZE="11111424" CHECKSUM="0x95589600" BIN_FILE_VERSION="8.0.6001.19394" BIN_PRODUCT_VERSION="8.0.6001.19394" PRODUCT_VERSION="8.00.6001.19394" FILE_DESCRIPTION="Internet Explorer" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Windows® Internet Explorer" FILE_VERSION="8.00.6001.19394 (longhorn_ie8_gdr.121220-1544)" ORIGINAL_FILENAME="IEFRAME.DLL" INTERNAL_NAME="IEFRAME.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xAA7356" LINKER_VERSION="0x60000" UPTO_BIN_FILE_VERSION="8.0.6001.19394" UPTO_BIN_PRODUCT_VERSION="8.0.6001.19394" LINK_DATE="12/26/2012 20:16:29" UPTO_LINK_DATE="12/26/2012 20:16:29" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="990208" CHECKSUM="0xCC2C4544" BIN_FILE_VERSION="5.1.2600.6293" BIN_PRODUCT_VERSION="5.1.2600.6293" PRODUCT_VERSION="5.1.2600.6293" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.6293 (xpsp_sp3_gdr.121001-1622)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFBCBC" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.6293" UPTO_BIN_PRODUCT_VERSION="5.1.2600.6293" LINK_DATE="10/03/2012 04:58:13" UPTO_LINK_DATE="10/03/2012 04:58:13" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>
March 5, 2013 16:37 Re: ReOfferCampaign.exe Has Encountered An Error #225571
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BIG AL 43

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@ peterbianc

As per Pokornyz's posting.. Please provide MSInfo output.


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October 1, 2013 15:38 Re: ReOfferCampaign.exe Has Encountered An Error #234466
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murtazakb

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Join Date: 1.10.2013
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Simply put, how do i block/remove it
It displays an error message everytime i start my computer
October 9, 2013 14:48 Re: ReOfferCampaign.exe Has Encountered An Error #234926
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Pokornyz

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Hello murtazakb,

In order to analyze your issue please provide us with the already requested outputs.

Thank you



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