Severity: Error
Error code: 0xC0070643
Error message: General internal error.
Additional message: MSI Engine:Failed to install the product.
@AVGMSI_Error27054
Installation failed. (0xC007041D)
Context: AVG product installation, MSI action failed

OS: Windows Vista
Previous virus protection software installed, Norton 360 and McAfee. CCleaner was also installed but removed.
All previous known versions of virus protection software uninstalled and removed with the removal tools.

Hi HeretoHelp,

I recommend following this post and also running the AVG remover tool as described here.

Please send us fresh AVG installation log files and the MSInfo output if the installation is still failing.

Thanks.

---

AVG Team
How-To articles | FAQ | Free Support
We Protect Us

Computer not working? Laptop slowing down?
Let our AVG TechBuddy expert remotely fix it for you.
Find out more (US & Canada)