January 26, 2013 15:57 Roc_Jan.htm #223562
Top
joe dragon

Avatar

Novice
Join Date: 26.1.2013
Posts: 3
Dell laptop with Win7.

I'm getting a request to download file that does not function- no matter what I try.

Name: roc_jan.htm
Type: firefoxHTML
From: Toolbar.AVG.com

I uninstalled AVG and AVG Toolbar along with Firefox.

Capture.JPG
January 30, 2013 18:37 Re: Roc_Jan.htm #223776
Top
Jaxxey

Avatar

Novice
Join Date: 30.1.2013
Posts: 1
I re-installed AVG and now every couple minutes the download window opens and quickly opens up a notepad called roc_jan with html code, here is a copy paste of the first few lines ...... this is quite annoying and I need to know how to get rid of it ........

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<!-- sn: TB2-SELF-WFE07 -->
<!--[if lt IE 7]> <html class="ie6"> <![endif]-->
<!--[if IE 7]> <html class="ie7"> <![endif]-->
<!--[if IE 8]> <html class="ie8"> <![endif]-->
<!--[if gt IE 8]><!-->
<html>
<!--<![endif]-->
<head>
<title>AVG Security Toolbar</title>
<link media="all" rel="stylesheet" href="/css/rc_jan/roc.css?v=15.0.0.31" type="text/css" />
<script type="text/javascript" src="http://ajax.googleapis.com/ajax/libs/jquery/1.8.2/jquery.min.js"></script>
<script language="javascript" type="text/javascript" src="/js/rc/json2.min.js?v=15.0.0.31"></script>
February 6, 2013 22:44 Re: Roc_Jan.htm #224188
Top
joe dragon

Avatar

Novice
Join Date: 26.1.2013
Posts: 3
Same thing..

No reply from AVG. This pops up every few minutes and there is nothing I can do to get rid of it.

I uninstalled AVG and AVG toolbar and even searched regedit. Cleared all temp files and it still keeps popping up.

I guess we have to call customer support.
February 7, 2013 14:48 Re: Roc_Jan.htm #224230
Top
_malchys_

Avatar

Administrator
Join Date: 2.5.2012
Posts: 1875
Hi all,

I've passed this information to developers for closer analysis and statement. We will keep you informed in this thread.

Thank you.

KW: 108151


AVG Team
How-To articles | FAQ | Free Support
February 17, 2013 21:33 Re: Roc_Jan.htm #224748
Top
ant1075

Avatar

Novice
Join Date: 17.2.2013
Posts: 1
Roc_jan issue..

I have the same issue on only one of my computers. Here is the start of my text file:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<!-- sn: TB2-SELF-WFE09 -->
<!--[if lt IE 7]> <html class="ie6"> <![endif]-->
<!--[if IE 7]> <html class="ie7"> <![endif]-->
<!--[if IE 8]> <html class="ie8"> <![endif]-->
<!--[if gt IE 8]><!-->
<html>
<!--<![endif]-->
<head>
<title>AVG Security Toolbar</title>
<link media="all" rel="stylesheet" href="/css/rc_jan/roc.css?v=15.2.0.32" type="text/css" />
<script type="text/javascript" src="http://ajax.googleapis.com/ajax/libs/jquery/1.8.2/jquery.min.js"></script>
<script language="javascript" type="text/javascript" src="/js/rc/json2.min.js?v=15.2.0.32"></script>
<script language="javascript" type="text/javascript">
var jsonObj = {"CmpID":"ROC_JAN2013_AV","Rewards":false,"Lang":"en","ProductID":"avg","StatsParam":"rVDLboNADPwauIH2FQgHDpSEKlXUVkmbHpGXXSgVj5UXUD-_5h8qWfZ4ZmxZNj4vHs_hAFOXrz4ce5MnRgJPtVCaMZUanpn0aPhBGmW5ZAmPmBZGam2ZBn3QXBidgmo0V1xmjPFjIlPJlbKhw7zFsFwR7bS8Q2c_b9f8e1lcICEQLcUyz4MGjGHr4mYeidltnurtraSMc1P_wFQLxmUM3v0Gsi1HdzkF0pCjfiled6kuHoFI6Hii_-182uiQFrZIyHhC9CmC-6-oWf1uAITRLhZr2GqHc9sPlrQK7T7e9oR5eLe4Wbyc8o8nEd3P1yr6qs4s-wM1","Suppress":false,"ABTestOption":"option_1","OfferScreenID":"ROC_JAN2013_AV_option_1","CheckboxStates":"{\"tb\":1,\"dsp\":1,\"hp\":1}","MaxTries":10,"SuppressReason":"","ForceInstall":true};
</script>
<script language="javascript" type="text/javascript" src="/js/rc/MouseEvents.js?v=15.2.0.32"></script>
February 18, 2013 11:55 Re: Roc_Jan.htm #224777
Top
_malchys_

Avatar

Administrator
Join Date: 2.5.2012
Posts: 1875
Thank you for your report ant1075. We will keep you informed in this thread once more information is available.

Have a nice day.



AVG Team
How-To articles | FAQ | Free Support