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February 6, 2013 18:56 SSRS Reports Works Intermittently. #224177
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jigsm_shah

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Join Date: 6.2.2013
Posts: 3
We have our site hosted on our client's box.
The box has Windows Server 2008 R2 Standard Service Pack 1.
They also have AVG Internet Security Business Edition 2012.
The issue is the SSRS Reports works intermittently in IE 8 or 9.
While viewing the reports in Firefox we dont have any issue.

With AVG Internet Security Business Edition 2012,they have following components in Active Mode:

Anti-Virus- Active
LinkScanner - Active
Remote Administration - Active
Anti-Rootkit - Active
System Tools - Active


I have read in couple of forums (links provided below) that AVG,SSRS and IE has some kind of issue.
They had to disable some of the components of AVG or AVG in-order to make SSRS Reports work.

http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=151271

Please read the last four comments from the bottom for the link below.
http://www.sqlservercentral.com/Forums/Topic912375-150-1.aspx

Can you please suggest any solution for this issue?
Is it AVG that is causing the issue or it is some thing else?
We have tried all the tricks that we could.
Also when we keep Fiddler running then there is no issue with the reports using IE.
I am attaching the AVG log files for your reference.
AVG log files are encrypted,so if you find something suspicious in log files,then kindly update me.

Thanking you in advance.



February 6, 2013 19:08 Re: SSRS Reports Works Intermittently. #224178
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jigsm_shah

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Join Date: 6.2.2013
Posts: 3
SSRS Reports using IE works intermittently..

We have our site hosted on our client's box.
The box has Windows Server 2008 R2 Standard Service Pack 1.
They also have AVG Internet Security Business Edition 2012.
The issue is the SSRS Reports works intermittently in IE 8 or 9.
While viewing the reports in Firefox we dont have any issue.

With AVG Internet Security Business Edition 2012,they have following components in Active Mode:

Anti-Virus- Active
LinkScanner - Active
Remote Administration - Active
Anti-Rootkit - Active
System Tools - Active


I have read in couple of forums(links provided below) that AVG,SSRS and IE has some kind of issue.
They had to disable some of the components of AVG or AVG in-order to make SSRS Reports work.

http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=151271

Please read the last four comments from the bottom for the link provided below:
http://www.sqlservercentral.com/Forums/Topic912375-150-1.aspx

Is it happening due to AVG or any of it components?.
Please can you provide some information?
We have tried all the tricks,but it works intermittently in IE.
Also if we run Fiddler then there are no issues with the reports been displayed in IE.
I have attached AVG Log files for your reference.
As the log files are encrypted,if you find anything suspicious then kindly update me.

Thanking you in advance.


February 7, 2013 09:37 Re: SSRS Reports Works Intermittently. #224204
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Optic

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Join Date: 27.10.2009
Posts: 953
Hi jigsm_shah,

Thanks for the logs. The issue is probably being caused by the LinkScanner:

- http://www.avg.com/gb-en/faq.num-4524

If you can download the latest AVG for Servers installation file from this link:

- http://www.avg.com/gb-en/download-2012.prd-fsc

- Run the file and choose repair. The LinkScanner will be removed during installation (This may ask for restart to complete the installation.)

Should this not help, please let us know.

Thanks,

Michael Allen

AVG Customer Services

http://www.avg.com



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