Folder AVG Forums » Other topics » Registration and License issues » Transferring Tuneup To New PC
January 26, 2013 23:36 Transferring Tuneup To New PC #223581
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mykce

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Join Date: 26.1.2013
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Trying to transfer my Tuneup to a new computer, successfully transferred my Anti-virus from AVG already but the process for that isn't working on my Tuneup. It tells me "The product key you entered belongs to another AVG product." but the key im using was sent to me in an email by AVG's Retrieve my license tool. How can i fix this?
January 27, 2013 01:47 Re: Transferring Tuneup To New PC #223587
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BIG AL 43

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Join Date: 19.6.2014
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@ mykce

OK, Just to keep you fully in the picture regarding AVG Team forum support.. For your further guidance/info please refer to the 1st Announcement post @ the top of the Information forum area. Please bear in mind that it's also now the weekend in Brno, Czech Rep..


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
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February 5, 2013 09:43 Re: Transferring Tuneup To New PC #224061
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Pokornyz

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Join Date: 29.11.2010
Posts: 8245
Hello mykce,

I have upgraded your license. You should receive it soon to your registered email address.

Thanks



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February 21, 2013 15:33 Re: Transferring Tuneup To New PC #224975
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Furet

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Join Date: 21.2.2013
Posts: 2
I have the same problem. For some reason my avg tuneup get back to the trial version. I am trying to re enter my paid license but it keeps refusing saying that it belongs to another tuneup product. :crying: :crying: :crying:

What can I do ??? Thanks
February 22, 2013 13:21 Re: Transferring Tuneup To New PC #225035
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Furet

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Join Date: 21.2.2013
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Pokornyz wrote
Hello mykce,

I have upgraded your license. You should receive it soon to your registered email address.

Thanks




Hello. Could you do the same to me ? I am stuck with the product but I cant use it properly...Thanks!
February 22, 2013 14:02 Re: Transferring Tuneup To New PC #225038
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_malchys_

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Join Date: 2.5.2012
Posts: 1875
Hi Furet,

I've sent both licenses registered under your e-mail address. Is it possible to activate AVG PC TuneUp 2013 now?

Thanks.



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January 23, 2014 12:37 Re: Transferring Tuneup To New PC #239330
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StacyBG

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Join Date: 23.1.2014
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Transfer Tuneup To New Computer..

I am having the same issue that everyone else seems to experience when loading a paid AVG subscription to a new computer. The antivirus license transfers without a problem but the other items revert to the trial version. What should I do?
February 3, 2014 12:45 Re: Transferring Tuneup To New PC #239760
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Pokornyz

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Join Date: 29.11.2010
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Hello StacyBG,

In order to analyze your issue please provide us with more information (better description, screenshot).

Thank you



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