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Folder AVG Forums » Archive » Archive » AVG Free » AVG 9/8.5 Free Editions » Unable To Remove AVG
January 22, 2013 18:44 Unable To Remove AVG #223367
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madagio

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Novice
Join Date: 22.1.2013
Posts: 1
Hello,
I am trying to remove a copy of AVG from a Windows XP SP3 machine. I am getting the following error message. (see below) I have tried to use the latest uninstaller but that was unsuccessful. It appears the AVG is corrupt so I am attempting to remove it and reinstall. Outlook keeps throwing up Add-on errors with AVG but none listed in Outlook. Any ideas?

local machine: installation failed
Installation:
Error: Action failed for file avgldx86.sys: creating backup....
Access is denied. %DESTINATION% = "C:\WINDOWS\System32\Drivers\avgldx86.sys.install_backup", %SOURCE% = "C:\WINDOWS\System32\Drivers\avgldx86.sys"
January 30, 2013 12:34 Re: Unable To Remove AVG #223748
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Pokornyz

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TechBuddy Ambassador

Join Date: 29.11.2010
Posts: 6256
Hello madagio,

In order to analyze your issue please provide us with more information (better description, screenshot, MSInfo output, etc).

Thank you


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