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January 20, 2013 09:53 Business Edition 2013 BSOD On Windows 2008 #223255
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A5555

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Join Date: 20.1.2013
Posts: 1
Hi,
I have upgraded AVG 2012 with 2013 on Windows 2008 Server 64 bit and after restart I've got a BSOD:
SYSTEM_SERVICE_EXCEPTION
File name: avgidsdrivera.sys
Address in stack: avgidsdrivera.sys+9016

All my upgrades and purchases are now on hold until problem is solved.

Minidump file is NOT attached because forum system refuse to attach it.
January 20, 2013 19:34 Re: Business Edition 2013 BSOD On Windows 2008 #223265
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BIG AL 43

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Join Date: 18.6.2009
Posts: 23803
@ A5555

OK, Just to keep you fully in the picture.. Regarding AVG (SMB) Team forum support bear in mind that it's now the weekend.. For your further guidance/info please refer to the 1st Announcement post @ the top of the Information forum area.


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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January 21, 2013 08:15 Re: Business Edition 2013 BSOD On Windows 2008 #223284
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Optic

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Join Date: 27.10.2009
Posts: 939
Hi A5555,

Sorry for any inconvenience caused by this, can you upload the dump file to our FTP Server please - http://www.avg.com/gb-en/faq.num-2142#num-2142

Along with:

Msinfo - http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=144057

Event logs - http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=94155

Thanks,

Michael Allen

AVG Customer Services

http://www.avg.com



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