Folder AVG Forums » AVG SMB » AVG Client » Change License Key?
January 3, 2013 17:47 Re: Change License Key? #222479
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Notch444

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AVG BE 2011 License Component Text Field Is Read Only..

I've recently renewed/upgraded my AVG Business 2011 license. Although I was able to update the license number in the admin console, I need to update the license number on some of the client machines as well. When I go to the license component the text field is read only and won't let me change it. I've seen that you offered a utility to update the license number which requires a simple batch file edit to put in the new license number. Can you make that tool available to me please?
January 4, 2013 09:38 Re: Change License Key? #222503
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Optic

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Hi Notch444,

Sent to you Reseller email address as requested.

Edit:

Sorry got confused and sent you the avg removal script. Licence tool is attached. Password is your Reseller ID.

Thanks,

Michael Allen

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January 7, 2013 20:02 Re: Change License Key? #222693
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PCC62704

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Optic wrote
Hi PCC62704,

There are a few options. You can either just download the latest installation file and run it on each machine to upgrade the existing AVG 9.0 installation (Enter the new licence number during install) - http://www.avg.com/gb-en/download.prd-ise

If you already have the 2012 Admin Console installed:

- Tools > Run AVG Network Installer Wizard

You can either generate a script a here so you can install via Group Policy or just run the script manually on each machine. Or you can use the network installer wizard to push the installation out. Network requirements can be found here - http://www.avg.com/gb-en/faq.num-4560

Thanks,

Michael Allen

AVG Customer Services

Thank you

It appears the install file link is to upgrade to 2012, which is maybe your intent - and that's cool if that's my only option. The license I recevied is for AVG9 ...I had to ask for ver9 license specifically after I was sent licensing for 2012 in order to keep the update time to a minimum. As a volunteer, we have very limited time to spend on full changeover to ver 12 from AVG9, and the current console is not acting correctly (will not find database - sometimes, won't open - somtimes - hangs a lot) ... so I was hoping for a small exe of some sort to force the license on the existing ver9 clients to buy me some time before I can do a full network upgrade to 12. If I upgrade to 12, and don't also address the console issue at the time, the ver 12 I expect will not have immediately have the managed restrictions in place we currently enjoy ... unfortunately its those restrictions that prevent me from inserting the updated AVG9 key into the AVG9 on the clients directly. My next opportunity to spend real time up there for a full upgrade to 12 is over a weekend in February, but that will mark over two-plus months with no protection. Its paid SMB, but I am the only volunteer at the church that can do this work. Thanks in advance for any additional input. Whatever the outcome, I am very happy that we do receive timely assistance from AVG - its very refreshing. Thank you!
January 8, 2013 09:50 Re: Change License Key? #222721
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Optic

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Hi PCC62704,

Please find the tool to be able to update the AVG 9.0 licences attached. Password is your login address. Open the bat file in notepad and add the new licence after 'avgsetlic9.exe /set=****-****-****'

Keep both files in the same folder and run the bat file, AVG services will restart after successful activation.

We would recommend upgrading whenever you get the time.

Thanks,

Michael Allen

AVG Customer Services

http://www.avg.com



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January 23, 2013 13:39 Re: Change License Key? #223406
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MASiefert

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Still more..

I have SMB 2011/2012 that a few stations do not want to update their licenses on. Can I get the set license tool please?
January 23, 2013 15:47 Re: Change License Key? #223421
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Optic

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Hi MASiefert,

Attached as requested. Enter the licence number to the respective bat files after the '=' sign. Password for zip is your login address.

Any problems, let us know.

Michael Allen

AVG Customer Services

http://www.avg.com



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January 24, 2013 16:00 Re: Change License Key? #223484
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MASiefert

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Windows 8?..

I ran the SetLic routine on a couple of machines, worked great, tried it on a Windows 8 machine and got an error. The routine completed successfully, but AVG kicks an error everytime. It kicks the same error, when I try to uninstall....

Thanx..

MAS
January 25, 2013 08:40 Re: Change License Key? #223507
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Optic

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Hi MASiefert,

The setlic tool needs to be specific to the version of AVG installed. If AVG 2012 is installed on Windows 8, it will not be functioning. There was a compatiblity update released from Microsoft that prevented it from working - http://support.microsoft.com/kb/2764462

Please run the removal tool on this machine - http://www.avg.com/gb-en/utilities

After the remover has finished, please install AVG 2013 as this is supported on Windows 8 - http://www.avg.com/gb-en/download.prd-ise

One thing to bear in mind is the AVG 2012 Remote Admin Console will only communicate with 2011 and 2012 workstations, so it will not be possible to manage a 2013 workstation from this console. The 2013 console will only manage 2013 and 2012 workstations and not 2011.

Thanks,

Michael Allen

AVG Customer Services

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January 25, 2013 14:33 Re: Change License Key? #223530
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SRP2010

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Batch File Please..

Hello,

I'm also having to find a way to reissue licenses to machines that were locked down with an expired license.

May I too receive the setlic file for AVG 9 clients please?

Thank you!!
January 25, 2013 15:43 Re: Change License Key? #223534
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Optic

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Hi SRP2010,

Utility is attached, password is your Reseller ID.

We would recommend upgrading to a later version of AVG whenever possible. We won't be supporting AVG 9.0 for too much longer and it does not provide the same level of protection against the newer threats like the later versions of AVG.

Thanks,

Michael Allen

AVG Customer Services

http://www.avg.com



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