Installed avg earlier this week. Ran a scan this morning, no issues.

Now, as of this morning I have a process running continually called avgwdsvc.exe which I understand is some kind of watchdog service.

It is using more than 50% of the CPU constantly, and my machine is starting to run very hot.

It will not let me shut it down via process mgr, nor can I stop it as a service. I am the only user on the machine and have all admin rights.

Is this process necessary for avg free version? How can I shut it down, short of removing avg?

Running XP SP3, 3.7x GB RAM.

Thanks

@ junk1958

For your info re the present AVG Team forum involvement.. Just to keep you updated.. 'Information' forum area.. Have a look @ Christmas Holidays 2012 i.e. The AVG Team will answer @ the earliest after 2nd Jan 2013. In urgent cases please contact AVG customer care experts who are available 24/7.

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AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan

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How-To Articles | FAQ | Free Support

AVG Watchdog is a critical process of AVG Anti-Virus that if disabled will cause your PC to restart as a virus protection mechanism. so yes, it is a necessary process of AVG.


Marazhu
-Technical Sales Representative

"the only wisdom is knowing that you know nothing."

I have exactly the same problem, also on XP SP3. According to the system accounting information, about 2 days (57 hours) after AVG 2013 was installed as an upgrade from AVG 2012, avgwdsvc.exe started consuming 100% of one of the cores, and is doing that ever since, for more than 4 days. I'm lucky that my CPU is an i7, so I have 7 more cores to do useful things with my system.

It is quite clear that avgwdsvc.exe cannot simply be killed. The corresponding service cannot be stopped or disabled, either (unless one gets to Safe Mode, I guess). If AVG will not function without the watchdog, disabling it is pointless, even if that's possible.

So what is the solution for this annoying and unpleasant problem? I could reboot the system, but the problem will likely happen again after that, I guess.

Also, what is the effect of this problem on my system, apart of eating up CPU cycles? E.g., does it hamper AVG in any way, such that my system is not fully protected as it should be?

Please someone, help with this annoyance.

Thanks in advance.

For the present situ regarding the AVG Team support please read post #222096 again.

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AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan

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How-To Articles | FAQ | Free Support

Granted, I already did, and you already said the same a couple of messages back in this thread.

Hi all,

To analyze the issue, please provide us with AVG log files and MSinfo output.

Thank you

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How-To Articles | FAQ | Free Support

I wonder...

I wonder if Technical Sales Rep can access resources (i.e knowledge base) from Technical Support department (T2 or T3) >.<
Marazhu
-Technical Sales Representative

"the only wisdom is knowing that you know nothing."

My system information..

Attached, and thanks in advance for any help.

Jan 2nd came and gone, and there's no response. I have posted the requested details about my system. Would someone please help with this annoyance?

Thanks.