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Folder AVG Forums » Other AVG products » Family Safety » [SOLVED] Unable To Cancel BSecure Automatic Renewal
December 28, 2012 21:34 [SOLVED] Unable To Cancel BSecure Automatic Renewal #222235
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purplelaser

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Join Date: 28.12.2012
Posts: 2
Is there anyway to cancel my BSecure subscription? I notified BSecure of my desire to cancel using their support website (https://www.bsecure.com/MyAccount/ContactUs.aspx) at the end of October but I was charged for an automatic renewal on 12/11 anyhow. I notified them again after they renewed my account that I wanted to cancel and still there is no response.
December 28, 2012 22:40 Re: Unable To Cancel BSecure Automatic Renewal #222239
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BIG AL 43

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Join Date: 18.6.2009
Posts: 21761
@ purplelaser

Re the present AVG Team forum involvement.. Just to keep you updated.. 'Information' forum area.. Have a look @ Christmas Holidays 2012 i.e. The AVG Team will answer @ the earliest after 2nd Jan 2013.

AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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January 5, 2013 01:47 Re: Unable To Cancel BSecure Automatic Renewal #222560
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purplelaser

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Join Date: 28.12.2012
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Finally got an e-mail response from BSecure that a refund was posted to my credit card.
January 5, 2013 12:03 Re: Unable To Cancel BSecure Automatic Renewal #222574
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BIG AL 43

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OK purplelaser, No probs.. Pleased to see that you appear to be now sorted. Thanks for returning to the forum & posting.

AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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