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AVG Forums » AVG Home » Family Safety » BSecure Cancellation Of Subscription

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November 10, 2012 01:56	BSecure Cancellation Of Subscription #220181
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PackerBacker09 Novice Join Date: 10.11.2012 Posts: 1	Hello! I have attempted to contact BSecure three times now about not wanting my subscription renewed, but they never responded and still took the money out of my account. I do not have my original order number because I never received any order number, and I have my very first emails that were sent to me from BSecure after I purchased the product. I would really like to know what can be done about this and I want my money refunded back to my account please. My first contact about not wanting my subscription to be renewed was a month before it was due for a renewal. Please someone help me here!!

November 10, 2012 12:13	Re: BSecure Cancellation Of Subscription #220195
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BIG AL 43 Moderator Join Date: 18.6.2009 Posts: 21658	@ PackerBacker09 OK, Just to keep you fully in the picture.. Regarding AVG Team forum support bear in mind that it's now the weekend.. For your further guidance/info please refer to the 1st Announcement post @ the top of the Information forum area. AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063 Alan How-To Articles \| FAQ \| Free Support

November 22, 2012 15:29	Re: BSecure Cancellation Of Subscription #220798
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Pokornyz TechBuddy Ambassador Join Date: 29.11.2010 Posts: 6022	Hello PackerBacker09, If you have any issue and you still need our assistance please provide us with description of actual situation. Thank you AVG Team How-To articles \| FAQ \| Free Support We Protect Us Computer not working? Laptop slowing down? Let our AVG TechBuddy expert remotely fix it for you. Find out more (US & Canada)

November 22, 2012 16:00	Re: BSecure Cancellation Of Subscription #220800
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aefelder Novice Join Date: 22.11.2012 Posts: 2	Refund and Cancellation Please. Hi, I have tried unsuccessfully to get a refund and cancel my account with Bsecure.com. Can you please resolve this for me? My username is: ---- email address removed to protect you from spammers ---- This is available for the AVG Team in your profile. Thank you

January 7, 2013 22:25	Re: BSecure Cancellation Of Subscription #222699
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tcpurple Novice Join Date: 7.1.2013 Posts: 1	BSecure cancellation.. I have also been trying to cancel my service before my next renewal date of January 24, 2013. I have emailed customer service 3 times and have not heard back. I want to cancel my service and expect not to be billed. Please confirm cancellation. Thank you,

January 7, 2013 23:00	Re: BSecure Cancellation Of Subscription #222700
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BIG AL 43 Moderator Join Date: 18.6.2009 Posts: 21658	tcpurple wrote I want to cancel my service and expect not to be billed. Please confirm cancellation Re AVG Team forum support post #220195 will still apply apart from it being the weekend. The AVG Team are actually attending to any postings backlog in date order. AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063 Alan How-To Articles \| FAQ \| Free Support

January 8, 2013 08:24	Re: BSecure Cancellation Of Subscription #222712
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Pokornyz TechBuddy Ambassador Join Date: 29.11.2010 Posts: 6022	Hello tcpurple, I have transferred your request to our Sales department. They should contact you soon. Thank you AVG Team How-To articles \| FAQ \| Free Support We Protect Us Computer not working? Laptop slowing down? Let our AVG TechBuddy expert remotely fix it for you. Find out more (US & Canada)

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