I have a win32/small.ca virus on my laptop & i cant update my avg or download any other programs (when i try and open the downloaded file a message appears saying that the file cant b found) & my laptop is running frustratingly slow

Hi,

Follow Step 1 and 2 in this virus/malware removal guide: http://www.selectrealsecurity.com/malware-removal-guide/

It provides simple instructions on how to remove malware from Windows. If you have any questions, just ask. Let me know if this helps you.

Brian

@ otisbdriftwood82

If the issue persists, Please provide more information (AVG scan result export, Msinfo output, GMER scan results) for closer analysis.

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AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan

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Many thanks but i cant download the programs needed... when i finish the d/l it comes up saying file cant be found and theres nothing showing in my downloads file

Hi,

You will have to download the files in the guide on another computer, and then transfer them to the infected computer with a CD or USB flash drive.

Brian