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November 16, 2012 11:46 Win32/Small.CA Virus.. Help #220468
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otisbdriftwood82

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I have a win32/small.ca virus on my laptop & i cant update my avg or download any other programs (when i try and open the downloaded file a message appears saying that the file cant b found) & my laptop is running frustratingly slow
November 16, 2012 18:56 Re: Win32/Small.CA Virus.. Help #220496
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BrianM12

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Hi,

Follow Step 1 and 2 in this virus/malware removal guide: http://www.selectrealsecurity.com/malware-removal-guide/

It provides simple instructions on how to remove malware from Windows. If you have any questions, just ask. Let me know if this helps you.

Brian
November 16, 2012 19:09 Re: Win32/Small.CA Virus.. Help #220497
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BIG AL 43

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@ otisbdriftwood82

If the issue persists, Please provide more information (AVG scan result export, Msinfo output, GMER scan results) for closer analysis.


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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November 16, 2012 19:51 Re: Win32/Small.CA Virus.. Help #220498
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otisbdriftwood82

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BrianM12 wrote
Hi,

Follow Step 1 and 2 in this virus/malware removal guide: http://www.selectrealsecurity.com/malware-removal-guide/

It provides simple instructions on how to remove malware from Windows. If you have any questions, just ask. Let me know if this helps you.

Brian

Many thanks but i cant download the programs needed... when i finish the d/l it comes up saying file cant be found and theres nothing showing in my downloads file
November 17, 2012 01:48 Re: Win32/Small.CA Virus.. Help #220507
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BrianM12

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Hi,

You will have to download the files in the guide on another computer, and then transfer them to the infected computer with a CD or USB flash drive.

Brian