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November 5, 2012 14:31 Free 2013 Error #219893
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BrightonSteven

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Join Date: 5.11.2012
Posts: 2
I was recently prompted to update my free version. Today I received an error message. I uninstalled and re-installed and upon completion received another error. Below are details. Attached are a screenshot and MSInfo Output.

Thanks

avgui.exe - Bad Image
C:\Windows\system32\mfc100u.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.

After installing again, received the following:

AVG 2013 Installer
AVG Anti-Virus Free 2013 Setup Error
Severity: Error
Error Code: 0xC0070643
Error message: General internal error
Additional Message: MSI Engine: Failed to install the product.
Context: AVG product installation
November 5, 2012 14:38 Re: Free 2013 Error #219895
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BrightonSteven

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Novice
Join Date: 5.11.2012
Posts: 2
I was recently prompted to update my free version. Today I received an error message. I uninstalled and re-installed and upon completion received another error. Below are details. Attached are a screenshot and MSInfo Output.

Please advise reason why recent update has caused these problems. I currently have no protection so your response is urgent.

Reading other threads I am not alone with this issue.

Thanks

avgui.exe - Bad Image
C:\Windows\system32\mfc100u.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.

After installing again, received the following:

AVG 2013 Installer
AVG Anti-Virus Free 2013 Setup Error
Severity: Error
Error Code: 0xC0070643
Error message: General internal error
Additional Message: MSI Engine: Failed to install the product.
Context: AVG product installation
November 5, 2012 20:55 Re: Free 2013 Error #219913
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BIG AL 43

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Join Date: 18.6.2009
Posts: 23762
BrightonSteven wrote
Attached are a screenshot and MSInfo Output

Have a look @ this Stickie post link If Installation Fails.


AVG Forums Volunteer ModeratorAVG Forum member since - Nov. 27, 2004My total posts on the Old AVG Free Forum - 27,063
Alan
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